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My bunn coffer maker is the one that keeps water hot all the time. I was going away and shut my coffee maker off. 'When I came home I then had to start over like when it was new. I follow the directions and the ater never heated up.
Did you check the switch on the side of the machine(vacation switch) to make sure there is orange/red showing? If it is, please give us a call with the model and code date and we can further assist you. Customer Service # is 800-352-2866.
Due to UL listings, warmer switches can't be sent out but your brewer can be sent in for repair. If you will call customer service at 800-352-2866 with the model and date, we will give you the cost and address.
I work for BUNN. Replacement parts for electrical components are not available, but your brewer has a 3-year warranty. Our customer service team can help you determine the best solution. You can contact them at 1-800-352-2866 or thru our on-line service form http://www.bunn.com/retail/service/service_form.html
The Bunn coffee maker does not operate as most coffee makes do. You cannot leave the Bunn in the off position and then just flip the switch to on and pour the water in. You will always get cold coffee if you do this. It takes time for it to heat the water. The On/Off switch should be left in the On position all the time. This keeps the water hot in the tank, thus providing hot water when you need to make coffee. You then just pour the cold water in the top, shut the lid, and have a pot of coffee in 3 minutes. The On/Off switch is a vacation switch, and you use it only when you are not going to use the coffee maker for a couple of days. Older Bunn coffee makers did not even have an On/Off button. You simply unplugged them when going on vacation. So turn the switch to the On position and leave it there. The unit will then work as designed. Forget how other coffee makers work, this is a Bunn and it is the fastest coffee maker you can buy and must be left on all the time. that way the water stays hot and the unit will keep it that way.
I'm going to presume that your brewer is a VPS series pour-over brewer. This problem can be caused by several things, so I'll list the most common ones.
1) The on/off switch for the lower warmer could be burnt out.This switch also operates the heating element.
2) The high limit thermostat quite offen blows on the older VPS brewers. this is a small unit held down to the top of the tank and has 2 wires voming to it.
3) Look for burnt-off wires. These models sometimes burn off wires on the top of the heating element.
4) If none of these work, then your problem will be your heating element itself.
Parts for these models are readily available from your local Bunn repair shop.