Question about Canon FAX-L350 Plain Paper Laser

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I cant recive any fax

Rec. paper jam was shown on display and i cant clear it . i check inside machine and find no paper , please help me ,thanks alot

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  • Anonymous Dec 01, 2008

    the same problem - message Paper Jam showing on display - no paper at all inside of it. 


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  • 8 Answers

Sometimes the plain paper in the tray underneath upsets the whole machine.

Open up the top of the machine, as if you were going to change the toner cartridge. Pull out the cartridge carefully to mae sure that there is not a piece of paper jameed underneath. Replace the catridge and close the top of the machine. when you close the top 'door' the machine will make a noise as if it is resetting itself - the 'jam' display may or may not clear at this point. Next, pull out the paper tray. You will need to stoop down to look into the gap where the tray normally sits. If there is a piece of paper jammed at the back this will need to be carefully removed. If you pull it out make sure there a re no fragments left int he machine - you can check this by oepning out the piece of paper removed and see if there are any pieces missing.
Finally, if all is clear, replace the paper tray (it would be worth topping up your supply of paper as the 'jam' message sometimes comes up when the machine has a low paper supply.

Hope this helps.

Posted on Jan 12, 2009

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