Question about Gear Head I-Level WC830I Webcam

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Microphone does not work with Mac OS 10.4.11

The microphone to the "bonus" headset that comes with the Gear Head WC830I camera does not work with Mac OS 10.4.11.
I would like to find a driver or other solution that would allow the microphone to work on my G4 PowerBook. Any suggestions?
Catherine

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  • gole440 Sep 29, 2008

    gear head

  • danidors Dec 07, 2008

    microphone doesn't work under OSX 10.4.11. The moment I switch from in-built mic to line-in, the microphone just doesn't work. I've tested the headset in other computer and works perfectly.
    What can be done to solve this?


  • danidors Dec 07, 2008

    microphone doesn't work under OSX 10.4.11. The moment I switch from
    in-built mic to line-in, the microphone just doesn't work. I've tested
    the headset in other computer and works perfectly.

    What can be done to solve this?





  • danidors May 11, 2010

    Mr. halfwayhero:

    I appreciate your try to be helpful, but I think it's totally unnecesary to say that people who have this problem are idiots. I haven't fall in any hype about what a Mac is because I work with programs for which I really need Mac and it's been like this for years. I know what my computer can do and what it can't do. I know it has bugs and problems like ANY electronic device. But I would never go back to PC in my whole life, I know that for sure. If I was doing something related to Audio/Video, I would probably have searched for the tool that is the most accurate to my needs. I just tried to use a headset in my computer and I found out it's not working, so I asked. I don't need answers like yours, insulting people.


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Those who post that because it is line in you need a powered amp are idiots who have fallen into the hype that mac is.  I cannot offer a full solution only a possible solution rogue amoeba has created a program called LineIn whish certain users have seen fix their line in issue. However if it does not work you have just been screwed by one of the issues macs have (a mac is a computer... and therefore there are bugs and issues. sorry all you enthusiasts but it is true) you will either need to spend the money to get a new mic or wait for a future fix if they ever even care to. Which most likely they will not fix because everytime mac screws something up its users spend more money without even asking why.

Posted on Dec 08, 2008

  • halfwayhero Dec 08, 2008

    as a side note - if it is a headset mic plug your speakers into the line in and set the default to line in and speak into the headset. you most likely will get a audio feed. tell those enthusiasts who say you need a powered mic also that they are tools.

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You will need to contact Gear Head directly at (866) 890-7115. They do send out manuals through email. Is there any error message that appeared? Have you already installed the driver for the webcam?

Hope this helps.

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Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.


A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger

1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
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5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
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Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
Notes:
· The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
· images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
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