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from the sounds of this you have dirt or something on the scanning lenses. you need to check where the document you are scanning is loading it is carried across a lens that creates the image, if this is dirty you will get your symptoms coming out. if you lift the cover where the document is feed in you can clean this lens with some glass cleaner and a soft cloth. if all is printing ok you will waste ink by carrying out cleaning and alignment programs so save your ink and check the lenses for scanned doc. Hope this helps.Andy
you may deinstall the software from your computer and install it new after, then try, if it is still the same problem go to samsung web side and write your modell name scx4521F then go to download side and download: 1. Printer driver; 2. Scanner driver; 3. Dr. Printer,
when you download the soft ware do not install this direkt from down load, say save then you will find the soft ware in your download folder and you can install this soft ware from this folder as many times you need it. Choos allways the newest version of the soft ware mentioned on the samsung download side for your printer modell, hope this solves the problem.
do you have the sharpdesktop installed on your computer? if not that is why you can not scan
you on a network or hooked in to the computer
go to sharpusa.com and download the newest driver i had that same copier and i loved to do death it was the best if you are still having probems call the les olson company in your area and they can help the are the sharp guros (they can even take over your computer and reload soft ware and fix problems while you sit there and watch
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