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go to my computer property then hardware then device manager then
uninstall usb drivers then right click any driver and clik on scan for
hardware then it install automatic usb drivers. then restart computer then connect sandisk to computer then cehck if still face problem try all usb port of computer. Aslo check your usb port of computer are working fine.
Do you have another USB device which you can use to check if it will come up with the same problem? There are 3 things which could cause it to freeze and restart. It could be a problem with the software device driver needed to detect the USB micro cruzer, the USB port itself or it's the USB micro cruzer. One good thing worth to try is plugging your USB micro cruzer on another computer to check if the problem will also occur there. If it does, then it's isolated to the USB device. If there's no other computer available, 1) Try to run an anti-virus and anti-spyware scan on your computer, 2) start up your computer on safe mode and try to check if it'll occur there as well. 3) If it doesn't occur under safe mode and your able to access your USB device, try to run an anti-virus and anti-spyware scan on your USB device to check for problems there. 4) If all else fails, then it could be a problem with the USB device. hope this helps.
Could you give me information on the computer your using? I'd need the mother board manufacturer, the bios manufacturer, the bios revision number, The operating system your using, The revision number of your operating system, And is it only usb storage media that your having trouble with, or does your issues include usb imaging devices?
Is the account that your tying to access the drive with an Administrator account? If not, Log in as Administrator and try to access the new drive. If you ARE using Administrator privileges on the vista machine, the problem lies in the U3 smart driver. Try downloading and installing the drivers for the XP SP2 os on scan disks website, If vista rejects the install package off of the scan disk website, let me know and i'll extract the drivers and build an install for them for you.
Vista has not been out long enough for any company to state that there product is compatible. I would check there website to see if they have updated drivers that will make the sandisk usb drive compatible. This may fix the problem!