Question about Samsung SCH-U470 Juke Cellular Phone

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Juke frozen, can't remove battery

I have the samsung juke, it froze up and for some reason the battery won't pop out like i read it's supposed to when i push the button on the top.

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  • sanoske_723 Oct 03, 2008

    My Juke if frozen also, except when I push the button, or pull on the case, nothing happens. I need to get the battery out, but I don't know how I can do that without breaking it.

  • tylerbuster1 Nov 26, 2008

    my phone is frozen and i cant remove my battery pack

  • Anonymous Dec 01, 2008

    My battery won't come out even when I press the button

  • kingarthr257 Dec 24, 2008

    no matter how hard i push the buttton, the battery wont come out

  • Anonymous Jan 04, 2009

    my juke froze during a text message and wont shut off. i have no idea how to get my battery out

  • Anonymous Jan 13, 2009

    batter wont pop out

  • Anonymous Mar 19, 2009

    battery wont pop out

  • ladidada May 17, 2009

    everytime i press the button at the top nothing just "pops up"



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I had the same problem. I would push the button and nothing would pop up. What I ended up doing was pushing the button, while wedging a pin in between the silver part and the colored back of the phone.

juke frozen, can't remove battery - d33624e.jpg

Posted on May 22, 2009

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Lay the juke face down on a solid surface. then push the battery latch button and pull up at the same time. you may need to hold the sides the your free hand but do not block the top. the battery pack should just pop up. to replace the battery pack just make sure the gold contacts touch and push down all the way until the battery latch button pops though the hole

Posted on Jan 04, 2009

Push down on the button and pull out. that should get it

Posted on Sep 27, 2008

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Just get rid of the Juke its non-stop problems:(

Posted on May 22, 2010

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