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Hello : 1: Unplug your Mp3 player .2: Restart system . 3: Plug the Mp3 player again . If the system didn't recognize Mp3 player this time , then : 1: Go to [ my computer ] icon on desktop . 2 : Mouse right click . 3 : Scroll down to properties . 4 : On properties click [ Hardware] . 5 : Click [ device manager ] . 6 : On device manager check if all [ USB ports ] are properly installed and working fine . 7: If there are [ question marks or wrong marks ] on the ports then they don't work properly . This is what you need to do , if they don't work properly ; 1 : Right click on the none working ports . 2 : Scroll down to properties . 3 : On general click [ reinstall the previous program ] . My computer icon . Device manager USB mass storage device problem [ not working properly ] .Here you should right click on the none working device then go to properties and then , \ Troubleshoot . I hope this will help . rate please !
When you say device is listed in windows explorer, butif the XP says device is not connected. Then i'd say the device is detecting as storage media (i.e MSC). It needs to be connected as MTP. In this case i'd request you to update the MTP driver. To update the MTP driver you can try two ways.
1) When you connect the MP3 player to the computer you could see a SAFETY REMOVE HARDWARE on the system tray. 2) Right click on that safety remove hardware. 3) You will get a popup, in which you need to click on properties 4) That will bring the window in which you can see your MP3 player listed. 5) Right click on it and choose the option update driver. 6) This will update the MTP driver of the player and after that unplug the device 7) Restart the computer and now connect the device. 8) That will automatically update the drivers.
1) Go to device manager 2) Locate for the option that says USB and right click on it. 3) Try updating the drivers. 4) Now restart the computer. 5) That should work.
1.download the firmware from here2.press and hold reset button for 2 seconds 3.run the firmware updater 4.press and hold "volume -" button while connecting to system. 5.the updater will detect the player and it will upgrade the firmware.
1.download the appropriate firmware from here2.press and hold reset button for 2 seconds 3.run the firmware updater 4.press and hold "volume -" button while connecting to system. 5.the updater will detect the player and it will upgrade the firmware.
Have you tried connecting it to another PC? There is no software necessary for basic music transfer....Player should be in "MSC" mode to copy / paste the Mp3 files into the music directory of the player. But if it's not charging either, there may be something else wrong? you can get the user manual here:
follow this process right click on computer then 1. click properties 2.hardware 3.device manager 4.universal serial bus controller(open the + sign) 5.click upper one double click 6 go to driver 7.click on the update driver 8. then choose second one (advanced) then next 9.click don't search 10.then next next if it is over same process with anotherone then restart your computer and enjoy you ipod and don't forget to give rating