Question about HP LaserJet P2015 Printer

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Printer status offline

I use hp laserjet p2015 and i using network printer..my problem is printer status at server is offline..but i try to ping ip its work..i use windows server 2003 r2

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I just ran into the same problem. The computers on the network that were running XP were showing the printer as "Ready", but all of the computers running Vista were showing the printer as "Offline".

After trying a number of solutions that I found on other message boards, I accidentally discovered that the problem was an IP address conflict. It seems that the server changed the address on the printer, which didn't bother the XP machines but brought the Vista machines to their knees.

Press and hold the blue button (HP called it the "Go" button) for 5 seconds, which will print a configuration report. In the TCP/IP section you will see the IP address for the printer. Next, open the Printers window, right-click on the P2015 and click Properties. Click the Ports tab. Find the port that is checked and click the "Configure Port..." button. If the "Printer Name or IP Address" field differs from the IP address on the configuration report, change it to the one on the report. It took a few seconds after hitting OK for the computer and prrinter to link up again, but that solved the problem for me.

Posted on Dec 03, 2008

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There is a firmware update for this problem. Check out this link:
http://www.hp.com/pond/firmware/hidden/P2015FWUpg20080312.html

Posted on Apr 07, 2009

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Posted on Jan 02, 2017

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If you know the IP address of the printer then you should be able to do a reset via it's internal GUI.

1. Make a note of the printers IP (if you print a status page by holding GO for 5 seconds it should give you this).

2. Open up Internet Explorer. Where you would normally type www. type the ip address of the printer (make sure there is nothing else in front) and hit enter.

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