I had this printer working at one time but i disconnected it and the printer never worked again when i tryed to reinstall so how do i reset the printer to where it is like factory where i can start over hopefully
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Go to Control Panel > Printers and Faxes > right click on the Lexmark 5400 Series print object > Properties > Lexmark 5400 Series Properties window pops up, click on Ports tab > place a check mark in Enable bidirectional support by clicking in the box beside it. Hit Apply and click Ok to save the settings. Try to print. If problem persists, disconnect the printer usb cable from computer, uninstall the software completely by clicking on Windows logo Start menu > All Programs > Lexmark 5400 Series folder > Tools > Uninstall. Restart pc. To reinstalI, I recommend you use the software you can download from the Lexmark website. Just click on this link: http://bit.ly/cgn74X. Download and install the software. Follow the instructions. Try to print again. Hope this helps. If you need more assistance, leave a comment and I'll get back to it. Thanks.
delete the norton internet security as its blocking the scanner files of your printer software .or try reloading the printer drivers again but if reloading the printer drivers does not helps then removing the norton software is compulsary as the files of printer are getting blocked so scanner is not working.
When you got this message were you trying to scan?
What I want you to do is a copy. Doing a copy will generally not require you to be hooked to the PC.
Scanning and Printing all require communication from the printer to the computer. Failure in communication can either be something on the computer, something wrong with the cable or rarely something wrong with the printer.
I'm assuming you have done the following:
1. Power off your printer and your computer.
2. Unplugged the power from the printer
3. Unplugged the USB cable from both the printer and the computer.
4. Reconnect the USB cable to the printer and the computer.
5. Plug the power back into the printer and make sure the printer is on.
6. Turn on the computer.
Those are general troubleshooting steps that can be done for any communication problem.
If you have done all of those try this:
Press and hold down the Windows key on the keyboard, and then type the letter R. Type "devmgmt.msc" and then click OK on the Run dialog. Find the item Universal Serial Bus controller. Click the + sign next to the word Universal Serial Bus controller. Do you see USB Printing Support?
Yes: Right-click on USB Printing Support, and then click Properties. Does the Device status say “This device is working properly.”?
Yes: Have you tried uninstalling and reinstalling the software? No: Click the Troubleshoot button to try to resolve the problem. Does the Device status now say “This device is working properly.”? Yes: Try your print again (might need to restart) No: Might have a problem with your Printing Support
Might have a problem with your Printing Support
Let me know - if you have a problem with your printing support you'd really need to contact your PC MFG for help - but you can always try uninstalling the USB Printing Support and reinstalling it (only if you have your disks that came with your printer).