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Clypso washer not draining

My wife's washer is not draining, we get the error LD. From BLOGS I have read, I have been able to use my shop vac to remove water from the tub. I was able to remove the hoses and 4 screws that went to the lower cover of the pump and nothing out of the ordinary was discovered. Reconnected all and uprighted machine and set controls to rinse/spin cycle. I watched from the back side while the tub filled and I noticed some unknown articles in the lower part of the tub area where the hoses connect.
I need the instructions on how to get access to the inside of the tub to the rear side of the machine.
Can you provide me with any help?

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A common clog point for the Calypso is an area under the wash basket at the inlet hole for the pump. You will need to remove the wash plate (nunater) to get to it.

The wash plate (or nunater) can be removed by following these instructions. It may seem like a lot, but the wash plate will not come out of the tub unless you follow the necessary steps:

1. UNPLUG THE WASHER.

2. Open the washer top. Look along the front seam of the washer where the top meets the front. There are a couple of retaining clips (about 2" in from each side) that you will need to push in on with a putty knife while gently lifting up on the top to get the top to release. Carefully open the top and lay it back against the wall in a resting position. Make sure you support the lid so it doesn't fall open when you tilt the top back.

3. Remove the tub ring. This is the plastic donut shaped ring that sits on top of the wash tub. There will be a tab on either side of the outer tub near the back that you can use a screwdriver to release the tub ring. The ring is filled with fluid and is used to balance the tub. So, if you hear liquid sloshing around, this is normal.

4. Remove the center cone from the wash plate. Use a flat blade screwdriver and insert it into any of the slots available along the sides. Gently pry until it pops off. I say "gently", but you may have to use a little muscle to get it to come off. Sometimes they stick. Once the center cone is removed there will be a series of nuts under it.

5. Remove the nuts and the wash plate should lift out. Be careful not to damage the gasket under it. The leveler sits below the wash plate. This leveler is keyed and the wash plate will only go back in with this key mating to a slot on it. So, remember how you took it off. NOTE: When putting the wash plate back on, make sure you tighten the nuts in a cross pattern and evenly tighten them as you go. This will ensure the gasket seats properly.


Now...using a flashlight shine light down through the larger holes in the wash basket towards the rear of the wash tub. There is an inlet hole leading to the pump that commonly clogs with lint or hair. You can clean any debris from this area by using a section of wire coat hanger with a small hook fashioned at one end. You will need to pull the debris up through the holes in the wash basket. I have responded to numerous service calls for this error and 90 percent of them have been because of a clog in this area (yes, it is a crappy design). Using the shop vac may also be resourceful if you use a small adapter to pull debris up through the wash basket. DO NOT pull a suction from the pump as you may actually pull the debris further into the pump.

Good luck to you and I hope this helps you. Let me know if you require additional assistance.

PS Don't forget to put the tub ring back in.

Posted on Sep 08, 2008

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Ld is flashing I don't know what that means


"F21" (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump...



If you experience a problem where the washer does not drain properly or the drain pump makes excessive noise, here's the information you need to check the drain pump:

Symptom: PUMP IS RUNNING, BUT NOT DRAINING PROPERLY.

1. Unplug the washer while servicing inside the unit.
2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
5. Here's a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don't own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there's nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
8. Place the drain hose back in the standpipe (IMPORTANT - DO NOT FORGET!).
9. With the bottom panel still off, plug the washer back in and select the following on the operator console - DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). "C00" will show on the console display as the washer begins diagnostics mode.
10. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
11. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump energizes and the washer will begin to drain.
12. If the drain pump works normal and there are no leaks detected, reinstall the bottom panel and tighten screws.


NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.

http://media.fotki.com/1_p,wktwwdgrkbbfrdgxgtqsskgwtqkq,vi/kstdgfskbxktqtggsqb/1/1303472/5961857/image64920img-or.gif

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.


If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question &^$%#

Apr 07, 2010 | Whirlpool Calypso GVW9959K Top Load Washer

1 Answer

Ld on display


"F21" (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump...



If you experience a problem where the washer does not drain properly or the drain pump makes excessive noise, here's the information you need to check the drain pump:

Symptom: PUMP IS RUNNING, BUT NOT DRAINING PROPERLY.

1. Unplug the washer while servicing inside the unit.
2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
5. Here's a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don't own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there's nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
8. Place the drain hose back in the standpipe (IMPORTANT - DO NOT FORGET!).
9. With the bottom panel still off, plug the washer back in and select the following on the operator console - DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). "C00" will show on the console display as the washer begins diagnostics mode.
10. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
11. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump energizes and the washer will begin to drain.
12. If the drain pump works normal and there are no leaks detected, reinstall the bottom panel and tighten screws.


NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.

http://media.fotki.com/1_p,wktwwdgrkbbfrdgxgtqsskgwtqkq,vi/kstdgfskbxktqtggsqb/1/1303472/5961857/image64920img-or.gif

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.


If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question

Jun 08, 2009 | Kenmore Elite Oasis 27052 Top Load Washer

1 Answer

Kenmore elite washer problem


you can use a shop wet vac on the drain hose to **** the rest of the water out then you can remove the hoses to check to see if anything is suct in hoses or pump-,mike

Apr 24, 2009 | Kenmore Elite Oasis 27052 Top Load Washer

1 Answer

The LD light came on on my model gvw9959 Calypso washer. I checked the screens(clean) and the drain hose is not kinked. The water lines are also not kinked. What areas should I look for next. I am somewhat...


I just had the same problem (ld) it means it is taking too long to drain. I got some help with this website so here is what I would do: take the back panel off with the two screws, next take the whirlpool insignia off the front of the washer. Under there you will find a screw, take it out and pull out about a 1/2" and then up and the top should pop up. Next take the three screws out and take the front panel off. Get a shop vac and **** the water out of the washer and have it ready for the next step. (you can use the shop vac on the drain hose and **** as much more water out as possible). Once you have the front panel off and most of the water drained, tip the washer back and lean it up against the wall or put something stable under it to keep it back. On the right you will see the pump and motor, take the two tabs on the side of the pump off and it will drop down. You should see a white hose on the left (outlet) and black on the right (inlet). With your shop vac handy take the white hose off and then the black one. Now you have the pump by itself, look in there and either something is caught in the impeller or the white splined part that matches the shaft is stripped out. Luckily for me there was just junk in the pump. Hope this helps and good luck.

Dec 29, 2008 | Whirlpool Calypso GVW9959K Top Load Washer

1 Answer

MY 25062500 Kenmore Elite spins and clicks but won't drain.


I followed the advice from one of your postings about the Calypso pump, leaning the washer back and removing the bottom access panel. (Be sure to disconnect AC power first!!!). Heeding the warning about "lots of water" -maybe 10-15 gallons!!!-I removed the back access panel and loosened the drain hose, then I put a pie plate beneath it to pool the H2O as it rushed out, cranked up the shop vac undid the hose and let it rip. I filled my shop vac 3 times!). Then I tipped the washer back removed the the pump which is on the right, opened it up and cleaned out the impeller. It works like a champ now. Thank you for your help!!

Dec 27, 2008 | Kenmore 22422 Top Load Washer

1 Answer

Error code of LD


"F21" (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump...



If you experience a problem where the washer does not drain properly or the drain pump makes excessive noise, here's the information you need to check the drain pump:

Symptom: PUMP IS RUNNING, BUT NOT DRAINING PROPERLY.

1. Unplug the washer while servicing inside the unit.
2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
5. Here's a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don't own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there's nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
8. Place the drain hose back in the standpipe (IMPORTANT - DO NOT FORGET!).
9. With the bottom panel still off, plug the washer back in and select the following on the operator console - DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). "C00" will show on the console display as the washer begins diagnostics mode.
10. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
11. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump energizes and the washer will begin to drain.
12. If the drain pump works normal and there are no leaks detected, reinstall the bottom panel and tighten screws.


NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.

http://media.fotki.com/1_p,wktwwdgrkbbfrdgxgtqsskgwtqkq,vi/kstdgfskbxktqtggsqb/1/1303472/5961857/image64920img-or.gif



If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question

Nov 23, 2008 | Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore ELite Top Load- Calypso


"F21" (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump...



If you experience a problem where the washer does not drain properly or the drain pump makes excessive noise, here's the information you need to check the drain pump:

Symptom: PUMP IS RUNNING, BUT NOT DRAINING PROPERLY.

1. Unplug the washer while servicing inside the unit.
2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
5. Here's a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don't own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there's nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
8. Place the drain hose back in the standpipe (IMPORTANT - DO NOT FORGET!).
9. With the bottom panel still off, plug the washer back in and select the following on the operator console - DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). "C00" will show on the console display as the washer begins diagnostics mode.
10. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
11. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump energizes and the washer will begin to drain.
12. If the drain pump works normal and there are no leaks detected, reinstall the bottom panel and tighten screws.


NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.

http://media.fotki.com/1_p,wktwwdgrkbbfrdgxgtqsskgwtqkq,vi/kstdgfskbxktqtggsqb/1/1303472/5961857/image64920img-or.gif



If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question *%#^

Aug 29, 2008 | Kenmore 20172 Top Load Washer

5 Answers

Wont drain says Ld


I was having the same issues, I replaced the motor/pump, cost about $145.00 and replaced it myself, A repairman will charge up to an extra $100.00 for an hour of work. I ran a load of towels and it ran great and sounded quite. Woohoo im the hero, not!! the very next load the error "LD" came back at the 7 min remaining mark. so i pulled out all the wet clothes and ran a quick wash and watched the progress,the washer was draining but again at the 7 minute mark, it seemed the washer was struggling and not spinning. At this point im thinking i have to replace the spin motor and belts. But i kept getting the "LD" code which does'nt add up. So i crawled behind the washing machine again, took the back off, this time i disconnected the Long drain. I found the best way to get rid of the water in the tank is to unhook the long drain from the back of the frame, there are two(2) white clips on the inside and one(1) black "C" clip on the hose on the back where hose comes out. I used our carpet cleaner, lowered the hose till water started coming out and poured water straight into the hose for the cleaner. Im sure a shop vac will work as well. If you don't have a cleaner or shop vac, just use a large cup you'll get most of the water out, keep a towel handy for some clean-up. After the water level was below hose level in tank, i took the hose off, (you'll need pliers to squeeze the clamp from hose). There it was, my problem, not one(1) but two(2) bra wires stuck in the drain port, causing the float valve ball to be jammed and sending the message to the machine brain to shut down due to a blockage at the drain. Duh hench the code "LD". Somehow the bra wires made there way over the wash plate through the quarter size holes on bottom of wash basin and thorough the tank to the drain port. After reassembling the drain hose and washing machine, my wife has completed several loads of laundry and im on the hero status again. I sure hope this fix will help you get on the hero status and save you $145.00 or more.

Jul 08, 2008 | Whirlpool Calypso GVW9959K Top Load Washer

1 Answer

Error code LD


I had this problem also. Ld means that it is taking too long for the tub to drain, usually something is clogged. Try taking a shop vac and sucking out the drain hose that goes into the wall drain. This should at least get you where the tub will finish the cycle you have going. I tried this and it worked for about 2 loads then "Ld" again. Finally removed the drain pump from the washer and let it empty completely. So far this has worked.

Jun 10, 2008 | Kenmore Oasis HE 27062 Top Load Washer

1 Answer

Ld error code on kenmore oasis


ld stands for long drain. If you can remove the bottom panel you will see the pump in the middle front which has a clean out you can unscrew. There is usually obstructions in the clean out such as a sock causing the long drain. When u remove the clean out cover alot of water will come out so a wet vac comes in handy.

Apr 15, 2008 | Kenmore Oasis 27042 Top Load Washer

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