Question about HP Compaq Presario V2000 Notebook

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PLEASE HELP MY WIFE'S WAS ON HERE LAPTOP WHEN WE HAD A BLACKOUT, AND HER COMPUTER NOW SAY'S UPDATES WERE CONFIGURED CORRECTLY. REVERTING CHANGES. DO NOT TURN OFF YOUR COMPUTER , AND THATS IT?????

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  • DIGITALPIMP Sep 08, 2008

    THANKS BUNNYDAWG, BUT WE ALREADY TRIED THAT.

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Hello,

If it has been some time since it has locked up I would suggest that you power of the laptop with the power switch and then restart it in safe mode by pressing F8 before you see the Windows logo. This should bring up an Advanced Startup Menu. Choose Safe Mode with Networking using the arrow keys. Once you have it highlighted press Enter to start that option.

You will see files scroll down the screen. This is normal. After that you will see a dialog box asking whether you want to start in safe mode. Choose No so that you can start the System Restore Option. Then follow the instructions to restore your computer to an earlier time. Then from the available dates choose a date that was before the updates were downloaded.

Here are some screenshots of System Restore for XP:
http://www.theeldergeek.com/system_restore.htm
Hope this works. Please remember to rate this information.

Posted on Sep 08, 2008

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Sounds like it went out during an update.... reboot the computer tapping the f8 key.... reboot to either safe mode or last known good configuration.


Robert

Posted on Sep 08, 2008

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