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You have been assigned to my problem with my Vizio P4

And after I submitted my desription, and credit card information, the "CHAT" began, BUT then immediately terminated. Can you tell me what's going on? I am very confused. Perhaps you are reading the description of my problem, but I don't know. Can you please let me know.

P. Gregory (Greg) Frey

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I opened the chat but could not type anything to respond to you.
You can let write to and ask for a refund or not to be charge for the chat that could not be established.
The failure with your TV could be a power supply but in order to know that for sure, the voltages will need to be measured. This procedure will require you to open the back cover of the plasma and to know how to use a voltmeter.
This type of repair might not be a DIY because of the danger of electrical shock when working with high voltages.
Let me know if you require further assistance.

Posted on Sep 08, 2008

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