We have a maxtor 3200 and it will not go into our computer its got windows me in to it, why why why . we paid good money for this and have had it less than a year and it just wont hook up to our computer.so if any one has any clue what to do tell us. it didnt come with any disks or anything!
The 3200 will work just fine on ME. The problem is that the drive comes from the factory formatted NTFS which Win9x can't recognize. You'll need to use an XP machine with a 3rd party utility (I use SwissKnife) installed to repartition and reformat the drive as FAT32. (the native XP utility will not allow a partition larger than 32GB) . Incidentally, the 3200 will also work on Win98, Google for 3200_usb_driver.exe and install it before connecting the reformatted 3200.
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There's a good chance the shop you bought the drive from didn't have SP3 installed. For some reason, SP3 has an issue with USB peripheral devices. Windows has created a patch to rectify the problem. Click on the link below and install the "Fixit" patch to enable your PC to recognize your HD. Best of luck. Greg http://support.microsoft.com/kb/925196#fixit4me
First, try another USB Cable. If that does not work properly then I would suspect the box or the drive has failed. If you just bought it, return it to the store and complain. They may replace it. As for your data?
Now if you want to become techie you can remove the hard drive from the box and attach it to you computer either copy the files back if you do not have them on your computer or format the drive if you have your files. Then put the drive back in the box and try to get a refund or buy a different external. I like a metal box with an AC cord plug. Best of luck.
Seagate troubleshooting Error Code 10, states that drive has failed. (Seagate bought out Maxtor)
Before you resign yourself to everything is lost on this harddrive, how about trying one more thing?
How about putting the harddrive inside in a new external enclosure, and see if it works? I suggest that perhaps the external enclosure it's in, is bad. The harddrive inside is a 3.5 inch harddrive. Same width as used by a desktop computer. It is a Sata harddrive.
Here's an example of a 3.5 inch Sata, external enclosure, http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3901268&CatId=2780 Just pop the external enclosure open that holds it now, take it out, and install it into an external enclosure like the example above. Plug in the USB cable.
Don't know if this applies to your particular Maxtor Personal Storage 3200, but when I went to search for the type of harddrive it uses just now, I ran into thsi, and thought I would pass it along. http://www.seagate.com/www/en-us/support/downloads/personal_storage/ps3200-sw)
Hey guys I had the same problem... All the drivers for the device are inside the harddrive. Maxtor doesn't have any because you don't need any. What they've neglected to let any of us know is the power supply provided with the unit isn't powerful enough to run it. Replace the original power supply with another one and this will solve the problem. I replaced mine with an old laptops power supply, the fit was alittle tight but believe me it works.
You may need a driver. Download it prom the manufacturer's website.
Or; right-click on MY COMPUTER icon, choose PROPERTIES, then click on the DRIVER tab, and click Update. Windows should install on or tell you that the one you have is ok.
IF that does not solve it; these disks notoriously ****... (die alot) it could be your drive. I have had 4 maxtors drop dead on me. Try your drive on another computer; if it is not recognized there; then it is your HDD- hope it's in warranty.
If another computer CAN recognize; then go back to DEVICE MANAGER and right click all your USB connections (under serial bus controllers) one at a time and UNINSTALL. DOn't worry about the warnings, just UNINSTALL. DO NOT DELETE!!
Restart your computer; and WINDOWS should reinstall them for you. Try plugging in your drive again.
IF no worky- its dead or your USB cable is old. Try a new USB.
My money, if it is a Maxtor, is it is croaked. You will need to either pay through the nose to get your files recovered; or find someone who knows how to take it apart; install it into a desktop bus internally and copy your files from there.
I will tell you how to solve it, but this will void your warranty! I had the same problem. What i was intended to open the box take the HD and use it as an internal HD. When I opened the box I saw the HD jumpers were set on Cable Select I picked the jumper and plugged it to Master. Plugged it back to AC power and USB. It works. I donno why but it just worked. Good Luck!