Question about Computers & Internet
I have purchased the above but cannot seem to get it to work. It doesn't show anything when I plug it in and as it does not come with instructions I am at a loss of what to do now and I badly need to do a backup.
Try this because the above response is talking in another language to me.
1. Completely disconnect the One Touch from the Computer, and from the USB Cable.
2. Next I want you to connect the 2 USB connections that go to the computer ( one says Power, one says Power and Data) to the Back of your computer.
3. Finally I want you to connect the Mini USB connection to the One Touch Drive.
I have seen this work in many instances.
If this works email me at, email@example.com
Posted on Sep 28, 2008
1. make sure all your USB ports are enabled in the bios and have an IRQ normaly 11
2. download and install all windows critical updates and service packs
USB 2.0 enabled by installing windows XP service pack 2
Applicable to all XP operating systems.
If all else failes USE YOUR WARRENTY if the drive is still under warrenty.
Posted on Sep 11, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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