a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Unfortunately, an 802 error is bad. That means hard drive (HDD) failure. This can happen to any hard disc drive, and there's no way to predict it and no way to fix it from home.
If you even try to troubleshoot it (reset etc), you could loose more data (music you've already stored to the system). If you try to access 'stored' music- the error will continue. Also, every time you turn the system off, it checks your HDD, and will probably cause the 802 or 801 errors to display again.
The "Format Unsupported" message may be related, but usually temporary. The 802 (and also 801) errors mean irreversible HDD damage so it doesn't matter.
Call Bose tech support immediately.. They can repair it for $165 and give a new 1 year warranty. And if it's already under warranty they will repair for free. In either case they will replace your HDD with a new one, and transfer any salvaged music files from your existing drive to the new drive.
I also have a bose Lifestyle 48, and the same problem has happen to me where the DVD player would not open,
Unplug the unit, Wait a few seconds, after plugging the power back in, immediately hit eject so that the player does not have time to spin up and try to read the disc again
Hi, I have a LifeStyle DVD Home Entertainment ctr model # AV 48 Media. The speaker connections in the living room around the center are connected, and working ok. The problem is with the remote connection to other speakers in other rooms. I am using 240 voltage. Please advise how the connections should be.
Hoping to have your response soon,
John Luggya. firstname.lastname@example.org
Just got off phone with Bose support with this very problem during install of a VS-2 software updtae to an older LS48 system. (Bose support personnel were very helpful on phone - and walked me through procedure to solve). I presume you unplugged and replugged power supply with no resolution. In that case, unplug power supply, wait 30 seconds and while holding down the "open/close button" and the "store" button (on media center) plug the power supply back in. Continue holding until the "Bose Lifestyle" message disappears. I presume this puts the system into a diagnostic mode, as the next steps in my case were to press and hold the "erase" button while scrolling through a menu of options using the "volume up" button. I believe it was the third "volume up" press that brought me to "FLASH" on the system screen. At that point I was told to release the "erase" button and press the enter button. The system rebooted and my VS-2 install went smoothly after that.
I'd recomend calling Bose support (800-905-2138) since your lockup occured during a CD load vs a software update (just to be on the safe side) - I was talking to a live tech support person in less than 15 seconds... a pleasant surprise.
hate to stae the obvious and painfull answer, but that nees to go back to the shop where if the sales guy cant get it sorted for you it could be a firmware crash and tus a warranty replacement, i know the manual is not that good in this specif area. and a non warranty reset may cost money, if warranty does not cover this specific area of adventure as it is possible they could blame the content of the media being corrupted in some way, could be ahrd one.
however you could try remoing the disk and resetting the system according to manual frist.