Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

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Suction in Wand Only, (No suction down below).

I am not getting any suction from below. The brush is turn fine and I have taken off the airway inspection value and there is no blockage. I check the suction up to that point and it works fine. There are no holes in the tube. This vacuum is less than 1 year old. Got any ideas?

Scott

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  • lisalichy Feb 08, 2009

    Only the tube is working, I have taken all the pipes which are removeable off and checked, they are clear, the band is intact, but only the tube suction is working, any help please?

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Check the small hose that is under the machine ( it connects to where the brush roller is ) also you can remove a u shaped tube near the bottom of the machine and also another on the right side of the machine near the bottom as well

Posted on Sep 17, 2008

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1 Answer

The wand on this vacuum has suction, but the base unit does not. I have checked all filters, the hose and connections for blockage, etc. The brush is rolling.


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Hi there, it's Jack at Dyson.

If your DC28 doesn't seem to have suction through the hose, it's likely you have a blockage in the hose, wand or airway. To check for this, please follow the steps shown in our online Support guide:

http://www.dyson.com/support/dc28/dc28-animal/diagnosis-root-menu/dc28filterwashvid/wand-suction-dc28

This should resolve the issue, but if you need further help after giving this a try we're on hand to offer advice. Just give us a call 1-866-693-9766 (US), or 1-877-397-6622 (CA). If a repair or replacement part is needed, we can also confirm if this is covered under our 5-year warranty.

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Hi its Darran at Dyson.

It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.

For the full blockage procedure please visit the support section on our website at www.dyson.com.

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1 Answer

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Check your belt. It is broken or stretched out. Replace the belt first. Should be your answer

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If the belt is stretched, then it can't turn the brush rol under load, if you haven't chenged it in the last 6 months, then I would put a new one one. Also check the dirt inlet by the brush roll for a blockage.

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Hi.

I have repaired Dyson machines for years & have never come accross this.
The only way you will have trouble extending the hose is if there is a blockage at the bend where you hold the wand could be a coin which when switched on flips accross & blocks oppening.

Is it easy to slide wand from flexi hose with machine switched off ? You will need to remove wand from hose & push broom handle down to the bend & tap coin out.
http://dysonmanuals.llc.nu/

Chris..

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1 Answer

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Either the hose has a clog, or the inlet down by the belt is clogged. Is there suction at the end of the hose, if not then it is clogged. If there is suction, then it has to be clogged down below by the brush roll, check that inlet. There also is a filter at the bottom where the dirt cup (and bag) is, check it also.

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