Re: Taking a cartridge out of a printer and replacing it
When you open the door above the printed product tray, both cartridges are available to you. In some cases, the printer will center these for you so they are more easily accessible. To remove the old cartridge, tilt the top to you and it will snap out of its holder and you can lift it out. Replace one at a time so that you do not mix up which carttidge goes in which slot. Remove the film at the bottom of the new cartridge and settle it into the cradle. Once that is done, tilt it back and it will click back into place for your use. Hope that helps some. I was not sure when I replaced my printer either but this works fine and has for several years now.
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Hello, The toner/drum cartridge in behind the front cover. I have put you a website to get a manual that explains where and how to change the toner. Product Support
Click up there
Please rate my answer, thank you.
If you do not have a user manual for this printer then download one from this site. It should explain which ink cartridges types to buy and how to replace these. There are only two cartridges but based on the size you can buy different.
HP 662 Black Ink Cartridge (~120 pages);
HP 662 Tri-color Ink Cartridge (~100pages);
HP 662XL Black Ink Cartridge (~360 pages);
HP 662XL Tri-color Ink(~330 pages)
To change the ink, make sure that the printer is on (green light is lit). Then lift up the entire scanner unit and latch the support on the right. Wait for the cartridge carrier to move into the ink cartridge replacement position. Open the cartridge cover on the right hand side by pinching the front and the tab on the top together; then lift it upwards. The cover will rotate towards the back of the printer. Pull the empty cartridge back out of the slot. Open your new cartridge and peel off the protective tape. (Do not touch the electrical contacts or the nozzles.) Place the new cartridge in the slot (slide it forward). Then rotate the cartridge cover back down until it clicks. If you do not need to change the color cartridge, lift up on the scanner unit until the support unlocks. Then carefully lower the entire scanner unit to close it (don't pinch your fingers or drop the scanner unit). If the orange Alarm light comes on, check that the cartridges are correctly installed and the cover is in place. Wait until the printer recharges ink system before sending a print job or copying a page.
On most all-in-one printers, you have to lift the scanning cover and bed up. The printer cartridges should come to a rest at the center of the printer, for easy access. There will be a plastic holding assembly to release to get at the cartridges. Once you release them, you can pull the cartridges toword you, and with either a slight upward or downward pull, you can release them. If you still have the manual, it should explain in detail, and if you need a manual, you can often search the net and download one in pdf format for free. Hope this helps.
Like any other mass-produced parts, there will be some defective printer cartridges and it sounds like you have one. Since the first cartridge worked there's no reason to suspect a printer problem. I would suggest taking the cartridge back to the store where you purchased it and explain the situation. Since dud parts go back to the manufacturer, maybe they will exchange it for you as defective.