Question about Office Equipment & Supplies
You may have a foreign object blocking the path. Move the slide switch to envelope.
Use a piece of heavy stock (backing of a writing pad) put through backwards in the path of the paper output. Be careful of sensors(little black tabs) for the ink head, on either side. If you break them you will have bigger problems.
Lift the scanner assembly while tilting on its back and push the stock to free the foreign object out til you can grab it. Do all this with the printer unplugged.
Posted on Sep 07, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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