HP Officejet 6500 Wireless All-in-One InkJet Printer Logo
Anonymous
Anonymous Posted on Aug 21, 2011
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Brand new out of the box HP 6500A Plus, getting "preparing printer" msg , can't do anythin g. What should I do? Jim L.

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  • Master 1,179 Answers
  • Posted on Aug 26, 2011
Anonymous
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When the printer is first powered on the printer goes through an internal test and allignment setup. This is normal, it does print a few pages for you to check that it has alligned the ink cartridges.

What you need to do is to ensure that the correct colour ink cartridge is installed in the corresponding colour coded slot. They must each be pushed in and down until their clips engage with the cartridge housing. Also ensure that there is fair amount of paper installed in the paper tray and that the slider of the left of the tray is pushed right up to make contact with the paper.

Connect the USB cable and give it some time to finish its preperation, it takes 10-15minutes.
Install the drivers for the printer, using the disk that came with the printer.

Take care!
damnor01

  • Anonymous Aug 30, 2011

    It shows that the printer is having trouble preparing itself. Like I said it does this process on it's own. You will need to claim warranty support from either HP or the place of purchase.

    Do this as soon as possible.

    Take care!
    damnor01

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