Question about Pure Digital Flip Video Ultra Camcorder
I have tried this on XP and Vista for the Flip Ultra to get my videos off.... however, each time I plug the USB inside, it says the device is not recognizable and it is "malfunctioning" potentially. The USB is simply not reading or something....
SEE PHOTO Here:
Here's the funny thing... it was working perfectly just a few days ago and then I went out to take some more videos, BOOM I get this error.
I even called support and they told me to go Device Manager - >delete unknown device option and reboot. Same problem even after support there.
I'd like to ask people here for any solutions....before I send the flip camcorder for a refund and never get this thing again. Seems error prone.
Anyone else experience this?
I was able to connect the Flip to my computer via USB by first removing the battery pack. Hope that works for you!
Posted on Jan 19, 2010
I was able to get the computer to see the camera by Disableing the "Standard Enhanced PCI to USB Host Controller" in the Device Manager and the camera would be seen by the computer and files could be removed. Hope that this helps someone.
Posted on May 17, 2009
I believe that the consensus is the the Flip USB interface is malfunctioning. I was made to understand that the manufacturer has identified an issue. Pls see this page. Alternately, it may be a corroded USB pin(s) on the camera itself. Have you tried cleaning the contacts?
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards. Thank you for using FixYa.
Posted on Sep 25, 2008
I had the problem when I inserted the Flip into the front of the computer.
I deleted all the unknown devices as someone else suggested and then plugged it into the back of the machine.
Apparently front USB ports often have less power than the rear ones so the device wasn't getting all the juice it needed.
You may find that you've got more USB devices attached to your hub than you used to, therefore draining more power. Try removing some of your devices
Posted on Jan 15, 2009
I have the same problem with my flipvideo. Brand new, straight out of the box, this thing didn't work from the first minute. I plugged the unit into my computer (with the power off) and immediately got an error report stating "USB device not recognized" something along those lines also that it had malfunctioned. My computer is running XP home edition and has SIX usb ports, all of them giving me this error if used. The same flip video loads just fine on a friend's Mac computer. No luck with my Windows XP PC though. I highly doubt it's an issue with dirty usb connections, poor wires, etc. Much too many people are having this same problem. I even returned my flipvideo for repair they sent me a replacement that does the EXACT same thing. I am very keen with electronics but this product is HORRIBLE!
Posted on Nov 20, 2008
It seems that many people are still getting the 'USB Device notRecognized' problem from time to time. Unfortunately there is no easyfix.
Firstly, it's recommended that you make sure every one of yourmotherboard drivers are completely up-to-date, but you probably alreadyknew that.
In XP, after a USB port isn't used for a long while the USB driverbuilt into the OS sets the OHCI controller to suspend. When you plug adevice back in, it can sometimes fail to 'wake up' properly. Thisproblem was supposedly fixed in SP1 but there is a related registryhack that may still be able to help.
Run regedt32.exe and navigate to;
Create the Usb key if it doesn't already exist. Under this key, create a new DWORD value called DisableSelectiveSuspend and give it a value of 1. Then restart the PC.
A long shot perhaps, but I recall having similar problems with aUSB hub built into my Microsoft keyboard and adding this key seemed tosolve it. It wouldn't hurt in trying .
Alternatively, removing all entries relating to USB in DeviceManager and all associated USB drivers will force XP into refreshingthe USB driver stack.
Begin by unplugging all USB devices, then use Add/Remove Programsin Control Panel to uninstall any USB driver software. Next, boot upinto safe mode and go to Device Manager. Once in device manager makesure 'Show hidden devices' is checked under the View menu. Uninstallall device entries in this order;
1. USB peripheral devices (printers etc.)
2. HID and/or Composite USB (Human Interface Devices) You're using PS/2 input devices so you may not have this entry.
3. USB Root Hub(s)
4. USB Host Controller(s) (Universal or Enhanced Host Controllers)
Then boot back into Windows (not safe mode) and it should populatethe Root Hubs & Host controllers again. Proceed to plug your USBdevices back in, starting with your powered hub. Be aware that most USBprinters and scanners need to have their drivers installed first beforeyou plug them in.
Hopefully some of this may be of help, let me know how you get on.
And i would like you to refer to this article too support.microsoft.com/default.aspx?scid=kb;en-us;817900
Thanx for using fixya.
Bye, Take care.
Posted on Sep 25, 2008
Before you post, do your homework. Flip Video camcorders should be turned OFF before being plugged into the USB port.
Posted on Nov 04, 2008
Hi i think there is problem with usb reader as some error will be attached to program
Posted on Sep 10, 2008
Actually this has happened to me as well but with different devices. Normally what you can do is shut the computer down then turn off the device. Turn back on teh computer then turn on the device. AFter that it should work. you can also try another USB port. If thatdoes not work another option would be to follow the link below.
If this does not work try another computer as the problem may be localized to yours.
Posted on Sep 07, 2008
a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to an Expert (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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