Question about Ricoh Aficio CL3500N Laser Printer

1 Answer

Light blue lines in the color pages

I called Ricoh getting light blue lines down the left side of my color pictures. They told me I need a new photo color conductor unit. I have only used my Ricoh for 11 months and not continually. It is about 18 months old. I am a watercolorist and will print out color demos of my paintings and I am getting this light blue line throughout the color on the left side, no more than 1/16 inch wide. My printer has never given me a message saying that it needs replaced. I have gotten messages for color toners but not the color conductor unit. I ordered a new unit but I haven't installed yet. Is this what the problem really is if I'm not getting a message???? Thank you in advance for any advice

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Ricoh Master
  • 4,338 Answers

Yes :
You should replace the PCU if prints show any of the following symptoms.

  • Colors are missing, faint, or partially blurred.
  • Toner smears appear.
  • White or color rivers appear.
  • White or colored streaks appear.
    1. Important: Switch off the device and disconnect it at the mains.
    2. Open the right side cover.
    3. Pull the green levers as shown to release the inner cover.
    4. Lift the inner cover upwards.
    5. Squeeze the green lever on the black PCU.
    6. Pull the unit carefully out of the device and dispose of it in accordance with your local environmental policy.
    7. Place the new PCU on a flat surface.
    8. Peel off the tape from around the new PCU.
    9. Remove the top cover from the PCU. DO NOT remove the bottom cover at this stage.
    10. Rest the new PCU in the device as shown.
    1. Push the PCU into the device while holding the bottom cover. You will hear a click when the PCU has locked into place.
    2. Lower the inner cover.
    3. Push the two green levers as shown to secure the cover.
    4. Close the side cover.
    5. Connect the device at the mains, switch it on and wait for the self-test operation to finish.
    6. Please remember to rate all users who assist you for free :)

Posted on Oct 04, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to clean Ricoh Aficio MP 2000


sounds like either drum blade has fail or drum is bad. try printing the counter report and see if it is doing this. Then photo conductor unit needs to be rebuilt or replace. open right side door and look at drum make sure you don't touch it and see if toner is on it. If so drum blade has fail. call a tech or buy new photo conductor unit. this are good for approx 60,000 copies but sometimes will go longer age also play with drum blade life. were you might have 20,000 copies but unit is 5 years old

Jan 31, 2012 | Ricoh Aficio MP 2000 Black and White...

1 Answer

Color registration error


I called Ricoh, they said I have to change the colo photo conductor unit. I haven't tried it yet. But, that is my next step.

Jun 13, 2011 | Ricoh Aficio CL2000N Laser Printer

1 Answer

IS THERE A TRICK TO INSTALLING THE PCU ON THE CL3500N? IT SEEMS AS THOUGH IT SHOULD BE A SIMPLE PROCESS HOWEVER IT IS NOT LOCKING INTO PLACE. THANK YOU


Photo Conductor Unit Color

A Turn off the power, and then unplug the power cable.

B Open the right cover.

C Pull out the green levers on the left and right that are securing the inner

cover.Replacing

D Lift the inner cover until it stays up.

E Remove the photo conductor unit.

F Pinch the

green lever to unlock the unit.

G Pull out the photo conductor unit carefully.

H Pinch the green lever to unlock the unit.

I Pull out the photo conductor unit carefully until it stops.

J Pinch the green part to release the unit

.K Pull out the photo conductor unit carefully. Be sure to hold the unit with both hands, and pull it out carefully.

L Take out the new photo conductor unit.

M Remove the cap attached to the photo conductor unit. The cap is no longer needed and can be disposed of.

N Remove the tape from around Photo Conductor Unit by peeling it down-ward, and then remove the unit

Mar 11, 2011 | Ricoh Aficio CL3500N Laser Printer

1 Answer

Print images look like a rainbow, going from blue to red to blue to red etc.


I am on my way to a couple of appts. I waill answer early afternoon, Joe

Oct 06, 2008 | Ricoh Aficio CL3500N Laser Printer

1 Answer

Strange lack of color lines


These are actually called PCU ( photo conductor unit) and yes they can be required to be changed frequently at times. I work on a lot of Ricoh printers and this is a common issue.

Jul 27, 2008 | Ricoh Aficio CL2000 Laser Printer

2 Answers

Printing problem


Pull out the color photo conductor unit. If you see lines on any of the green drums replace the color photo conductor unit. You can also get color registration errors if the transfer unit is scrached. my first recomendation is to look at the color pcu unit and replace it if you see any lines on it. Also pull out and inspect the black pcu unit.Let me know what you find.

Jul 07, 2008 | Ricoh Aficio CL2000 Laser Printer

1 Answer

Color Photo Conductor Unit


the vertical line that you saw is an indication of either it is normally worn out, or something has caused the scratched, by any material ( PC drum is very sensitive to any material and can easily damaged or scratched any solid and unwanted dirt inside) see you actual meter reading. if it falls on the first thousand copies or print then it might have caused by a scratched, if it falls beyond the PM parts repalcement then there is nothing you can do but to replace this.

sometimes you can swap the colors, by the affected color use the yellow drum unit to the affected drum, the vertical would not that be obvious.

Sep 12, 2007 | Ricoh CL3000E Laser Printer

2 Answers

Vertical streak near left edge of printouts....only affects black portion of print image


Where best to look will depend a little on the nature of the smudge. If what you're looking at is white, then you might just have a little heap of toner or paper dust on part of the LED array that paints the picture onto the photoconductor drum (look for a narrow unit that stretches full width, adjacent to the drum. Dark marks may, if you're lucky, be down to dirt on charger wires. Both respond well to cleaning with a vacuum and a soft cloth (be very gentle if cleaning the wires). I would be inclined to trust the existing photoconductor unit unless you know it's been abused (e.g. by leaving it lying around in daylight) or the coating on the drum is visibly damaged. A.

Apr 11, 2007 | Ricoh CL3000E Laser Printer

1 Answer

Printing lines through the color section of the document


If you have a Ricoh Laser printer you will probable have to replace the color photo conductor unit.

Oct 19, 2006 | Ricoh CL2000N Laser Printer

Not finding what you are looking for?
Ricoh Aficio CL3500N Laser Printer Logo

443 people viewed this question

Ask a Question

Usually answered in minutes!

Top Ricoh Office Equipment & Supplies Experts

quennie732

Level 2 Expert

393 Answers

OfficeServiceAjnc
OfficeServiceAjnc

Level 2 Expert

183 Answers

Bernard D'Souza

Level 2 Expert

161 Answers

Are you a Ricoh Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...