Question about Ricoh Aficio CL3500N Laser Printer

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Light blue lines in the color pages

I called Ricoh getting light blue lines down the left side of my color pictures. They told me I need a new photo color conductor unit. I have only used my Ricoh for 11 months and not continually. It is about 18 months old. I am a watercolorist and will print out color demos of my paintings and I am getting this light blue line throughout the color on the left side, no more than 1/16 inch wide. My printer has never given me a message saying that it needs replaced. I have gotten messages for color toners but not the color conductor unit. I ordered a new unit but I haven't installed yet. Is this what the problem really is if I'm not getting a message???? Thank you in advance for any advice

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  • Ricoh Master
  • 4,338 Answers

Yes :
You should replace the PCU if prints show any of the following symptoms.

  • Colors are missing, faint, or partially blurred.
  • Toner smears appear.
  • White or color rivers appear.
  • White or colored streaks appear.
    1. Important: Switch off the device and disconnect it at the mains.
    2. Open the right side cover.
    3. Pull the green levers as shown to release the inner cover.
    4. Lift the inner cover upwards.
    5. Squeeze the green lever on the black PCU.
    6. Pull the unit carefully out of the device and dispose of it in accordance with your local environmental policy.
    7. Place the new PCU on a flat surface.
    8. Peel off the tape from around the new PCU.
    9. Remove the top cover from the PCU. DO NOT remove the bottom cover at this stage.
    10. Rest the new PCU in the device as shown.
    1. Push the PCU into the device while holding the bottom cover. You will hear a click when the PCU has locked into place.
    2. Lower the inner cover.
    3. Push the two green levers as shown to secure the cover.
    4. Close the side cover.
    5. Connect the device at the mains, switch it on and wait for the self-test operation to finish.
    6. Please remember to rate all users who assist you for free :)

Posted on Oct 04, 2008

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