Rank: Guru
Rating: 88%, 3837 votes
Hi,
Most if not all digital cameras would be read as an "external mass storage device". Based on your description, it is possible that it is the USB port of the PC that has an issue and not the camera. A couple of things that you can try:
- verify that the PC's USB ports work by plugging in other USB devices such as a printer, flashdrive, MP3 player;
- try the Vivitar in another PC;
- double click on "My Computer". The camera would show as another drive, perhaps an "E";
- rollback your USB drivers;
- uninstall latest Microsoft updates (USB);
- update your USB drivers not with Microsoft but with the motherboard's manufacturer's website;
- try the digicam's memory card in a memory card reader.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards. Thank you for using FixYa.
