The problem is that either the discharge hose is clogged, to long. 48" is the standard length. In addition, the hose connector on the unit and it's interior tubing may be clogged.
The hose is easy to check for a clog. Simply remove it and either look thru it or blow thru it. If the hose is clear, the clog is in the hose connection and/or the inner drain tubing. To unclog it, do the following.
Turn the unit OFF & unplug it.
Using an appropriately sized, 18" long, plastic
Zip Tie, carefully insert the tip of Zip Tie into the hose connection & tubing.
Continue to push it in until you reach a bend in the tubing. You will
need to gingerly work the Zip Tie past this bend, until it either
bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip
Tie back out while rotating (twisting) it. This will breakup any clogs.
As you reach the inserted end of the Zip Tie, be prepared, as some water
may follow.Reconnect the hose, plug the unit in and turn the Master
ON/OFF Switch to ON. Set the humidity extraction level to 35% or
Maximum if you have a manually controlled unit. Allow the unit to run,
while you monitor the hose end, for water flow. It may take 10 minutes or more for the water to start flowing.
NOTE: If you don't have a Zip Tie, you may use something similar ( i.e.a long pipe cleaner), but NO wire coat hangers.
Hope this helps you unclog the problem. Thanks for choosing FixYa.
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