Question about Lexmark Printers & Copiers

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Printer not working at all. No error message. Other parts of printer work fine - telephone, faxing, copying. Checked all connections; turned off and on. Tried to uninstall but it doesn't. Computer seems to have a virus - could that be the reason?

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  • 1,879 Answers

Since it still can do a copy, the printer is OK.

Try changing USB cable

Posted on Sep 07, 2008

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The fax appears to dial the number successfully. The receiving fax is turned on. It apprears to try for a long time. The error report says "no answer."


It is not your fax line is the other party.did you try any other number?
Post back.

Solution one: Perform a fax line test Perform a fax line test to check whether the fax line is properly connected. Step one: Run a Fax Test
  1. Press the Setup button (c01395353.jpg ) on the product control panel.
  2. Use the Arrow keys (c01073166.jpg ) to select Service , select Fax Service , select Run Fax Test , and then press OK . The Fax Test prints.
    • If the report passes, try to resend the fax.
    • If the report fails with the message 'Fail - the phone line is not active,' plug the cable into a working telephone jack, and then try to resend the fax.
    • If the report fails with the message 'Fail - the cord is in the wrong port,' continue to 'Step two: Change the cable to the correct port.'
Step two: Change the cable to the correct port Make sure the telephone cable is inserted in the correct port. Remove the cord for the fax line from the port labeled with a telephone, and then insert it into the correct port. Figure 1: Fax portsc01756259.gif Scanner error message The message 'Scanner error ' displays on the product control panel while sending a fax. Solution: Check paper size This product only supports paper less than 381 mm (15 in). Use only letter, A4, or legal sized paper for sending faxes. To send this fax, copy or print the original document onto shorter paper, and then resend.


If you need more help come back.Post / thumbs / testimonial are welcome!

Dec 10, 2010 | HP Laserjet M1319F Laser Multifunction...

1 Answer

MY LEXMARK X125 STOPPED RECIEVING AND SENDING FAXES. IT HAS ITS OWN LINE NOT CONNECTED TO COMPUTER. ALSO MY SPEAKER DIAL TONE IS NOT WORKING. WHEN CHECKING MY DRPD WONT SET UP EITHER. THIS JUST HAPPENED 2...


Hello. If everything else is working, printing and copying, unplug the printer from the power source. Check the telephone line from your phone company by unplugging the fax machine from the wall jack where it is connected to. Plug a telephone device straight to that wall jack and check for a dial tone. If there's no dial tone, contact your phone company. If there is, plug the fax machine back to that wall jack. You can also try replacing the telephone cable with a another known working cable. Plug the printer back to the power source. Check again. Hope this helps.

Mar 23, 2010 | Lexmark X125 All-In-One InkJet Printer

1 Answer

On lexmark 7170 printer-when trying to fax-always get ''phone line error''-- connection is good from directline--phone works- Can't fax even without using pc I am using a Lexmark7170 printer with windows...


Hello. The "phone line error" usually comes up when the printer/fax is not connected properly to the fax line. Try to check behind the printer. There are two phone ports - Ext. and Line. The telephone cable should be plugged in to the Line port of the printer and the other end should go straight to the phone jack in the wall. If it is, try to use a different phone cable. Also, make sure that you assigned the correct fax number in your printer. Hope this helps.

Mar 20, 2010 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

Fax gets a phone line error. I switched from 1 line to another. I used a single line splitter but it still will not fax. What to do?


Hi, it seems you got a connection problem. Here are some tips to check it:
1. Make sure the phone line in the wall is working. There should be a dial tone if you connect a regular phone device in that.
2. Check if the telephone cable that you're using is in good condition.
3. Telephone cable from the wall/splitter must be plugged in to the Line port behind the printer.
4. Make sure that it's the correct fax number assigned in the printer.
5. If all is ok but still having the error, try plugging the printer/fax straight to the wall jack bypassing the splitter.
Hope this helps.

Mar 06, 2010 | Lexmark X8350 Print, Scan, Copy and Fax...

2 Answers

MX318 fails all fax functions


If you are using only one incoming telephone line, you need tro reset your printer at 'fax priority' position onn your printer. An MX-typr handicap.

Sep 20, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I am unable to send fax, I get a 'phone line error' message. The phone line is fine, I checked it by pluging a seperate phone into it. When I go to 'On Hook Dial' I do not get a dial tone on the fax...


Please check the dial tone by following the instructions given below:
1. Press "Fax Mode."
2. Press "Menu."
3. Press "Up Arrow" or "Down Arrow" repeatedly until On Hook dial is highlighted.
4. Press "Select" twice.
You can now hear the dial tone of the telephone line.
5. Enter the number to which you want to send a fax.
Note: Press the keypad numbers to use an automated answering system.
6. Press "Start Black."

Mar 29, 2009 | Lexmark X8350 Print, Scan, Copy and Fax...

1 Answer

Fax problem


first try to make a copy and check if you get the same error message..
if you get the same error message..try these steps..
1)connect the printer directly to the wall outlet..and try to make a copy..if you get the same error message..then go the next step
2)unplug the power chord from the back of the printer..press and hold OK and CANCEL buttons together..
3)while pressing these two buttons plug in the power chord to the back of the printer..after you plug in the power chord do not release the buttons untill the screen goes blank..
4)once the screen is blank release the buttons and turn ON the printer..
5)wait for the printer to complete the initialization..
6)then try to make a copy and check if it is copying successfully..
if not machine should be replaced because scanner bulb is not getting enough power or scanner bulb is gone bad..
please try these steps and let me if the solution has worked

Mar 11, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Sending faxes


Error 388 is for telephone line conditions being bad, have you called your telephone company and head you telephone line checked...?
If not please have it checked.

For more details on the error message check the link bellow with Error codes any their reasons:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02549&cc=us&lc=en&dlc=en&product=79477

Good Luck

Oct 11, 2008 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

Hp officejet g85 - problem


hi,

unplug the telephone cable from the back of the printer and then turn off th printer.

turn it on after few seconds. check whether you have the error message and if not plug the telephone cable back to the printer.
if it is not working please contact me again.

thank you
agnel

Mar 14, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

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