Question about Lexmark X73 All-In-One InkJet Printer

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Unable to print

I have installed lexmark printer to my new dell computer with windows vista. message says problem communicating with printer. I have tried different usb ports, and cables. Latest message during installation states that scanner error. will not test print.

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  • Anonymous Oct 11, 2008

    replaced both ink cartridges,when I switch on power2 green lights come on and cartridges slam to left ,making loudcrack noise...then power light blinks twicw regularly...when i try to print i get communication error ...even though i'm using known usb port and new cable...HELP

  • groomjdv Dec 01, 2008

    Cannot print. It tells me it has trouble communicating with the computer. However, it has printed fine for over a year. Have checked all of the troubleshooting recommendations.

  • einhellig May 11, 2010

    scanner does not scan.

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With the Lexmark printers communication subsystem you MUST let the driver ask for you to plug in the printer. DO NOT plug the printer into the USB port until told to do so.

To fix a fouled install :
(1) Uninstall the Lexmark drivers in Add Remove Programs
(2) Shutdown the computer
(3) Disconnect the printer from the USB port
(4) Restart the computer
(5) Run the Driver Installation software
(6) Cancel ALL attempts by windows to auto install the printer
(7) When the sofware asks for the printer connect it and continue

Posted on Dec 29, 2008

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This is from the Lexmark Support page:

Attention Windows Vista Users
If you have installed your printer on your PC using an original Lexmark Driver CD that came with your product and you are experiencing problems when printing, you may have installed the Windows XP driver.

Follow these steps to resolve:
· Disconnect your USB cable from your printer.
· Uninstall all Lexmark printer drivers on your PC.
· Download the correct Vista driver for your model. (From Lexmark Support)
· Install the driver on your PC.

Important - Do not reconnect the USB cable until the install software prompts the question of how the printer is connected.

Here's the support page:

http://support.lexmark.com/perl/support/support.cgi?ccs=229:1:0:0:0:0

If you need more help, just ask.

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With the Lexmark printers communication subsystem you MUST let the driver ask for you to plug in the printer. DO NOT plug the printer into the USB port until told to do so.

To fix a fouled install:
(1) Uninstall the Lexmark drivers in Add Remove Programs
(2) Shutdown the computer
(3) Disconnect the printer from the USB port
(4) Restart the computer
(5) Run the Driver Installation software
(6) Cancel ALL attempts by windows to auto install the printer
(7) When the software asks for the printer connect it and continue

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First, shut down your computer and priner. Unplug both from the wall outlet, Unplug the printer from the computers USB receptical. Next, plug both the computer and printer back into the wall, and turn on ONLY THE COMPUTER. After the computer is fully initialized, plug the printer into the computer's USB socket and turn printer on. A small window on your screen should say:NEW HARDWARE FOUND. it will ask if you want it installed, click on YES. and just follow the onscreen instructions, and make sure your printer driver is compatible with VISTA..To check, go to http://support.dell.com and left click on WINDOWS VISTA SUPPORT. Left click on LATEST VISTA DRIVER UPDATES, and follow the onscreen instructions to check what you have now, and what you may have to download.. If, after downloading and installing VISTA COMPATIBLE SOFTWARE,you still get the communication message, try this: On the windows screen, left click on START. left click on CONTROL PANEL, then left click on PRINTERS. Find your Dell printer icon and RIGHT CLICK on the icon.. On the drop down menu, left click on PROPERTIES. On the Properties window, left click on the PORTS tab. Make sure USB VIRTUAL PRINTER PORT FOR DELL is checked. If no, select that port, left click on the check box, also check ENABLE BIDIRECTIONAL SUPPORT and ENABLE PRINT SPOOLING boxes. Then left click on APPLY, then Ok. The Dell printer icon should show READY. Try a test print to check operation.

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Ckeck in control panel & se if the driver software installed. It should be listed in Add/remove programs. If it is, power up the piinter & load windows Vista update service. See if Vista has any patches for you're printer. If no, goto Lexmark & go to the driver section for you're P4350 printer software for Vista. While in Vista update, install any updates listed.
Click on the link provided.
http://downloads.lexmark.com/cgi-perl/downloads.cgi?ccs=229:1:0:479:0:0&searchLang=en&os_group=Windows%20Vista&target=
Creat a folder on you're desktop & down load the latest driver software in-to the folder you created. Uninstall any Lexmark software that might have been in add/remove programs. Install the driver software you downloaded. If all this still fails, call Lexmark since this is a new printer. The number should be in you're manul. Or you can go here for free support.
http://www.lexmark.com/lexmark/sequentialem/home/0,6959,204816596_652569481_0_en,00.html

Luck!
Mike

May 29, 2008 | Lexmark P4350 All-In-One InkJet Printer

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