Question about Tomtom One XL GPS Receiver

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Tom tom one 30 series

My new tomtom is stuck on a screen that has a picture of the tom tom and a flashing red X. resets wont shift it - either what does the X mean ? or is there a way round it ?
Thanks for any help

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  • megv Dec 25, 2008

    I am experiencing the same problem. My tomtom is stuck on the screen with its picture and a red cross. I've tried resetting and everything. HELP!

  • lv031199 Dec 26, 2008

    exact same problem red circle flashing white X in the middle

  • mike766 Dec 27, 2008

    just bought and installed new maps now have the x flashing




  • Anonymous Mar 23, 2009

    same

  • Anonymous May 05, 2009

    A tech support rep asked me to check to make sure Spotlight is ignoring your mounted Tomtom GPS device. Once I excluded it from Spotlight, the problem went away.


    Don Montalvo, NYC

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http://uk.support.tomtom.com/cgi-bin/tomtom_uk.cfg/php/enduser/std_adp.php?p_faqid=1898&Lid=1



I read thru this,, created a back up, reformatted,, HINT.. when removing your device from your computer, go to tools> remove device ( or whatever is says) that is the safest way

Posted on Jan 09, 2009

  • lv031199 Jan 09, 2009

    That's a sign the unit cannot find the operating system and is usually caused by removing the unit from the connection before all data had been written to memory. Do not detach when TTHome says it is safe to disconnect. Rather, wait till the unit boots to the screen asking about connecting to computer. Say 'no' and then you can shut down and remove the unit. - some more info..

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According to the booklet,press and hold the on/off button for 15 seconds to enable total re boot? let me know??

Posted on Jan 08, 2009

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After down load my screen shows picture of tomtom with a large red X flashing


oops looks like you need to reset it and lose your settings etc hope they are saved somehow. see this link to find out how http://uk.support.tomtom.com/app/answers/detail/a_id/1898/~/navigation-device-not-starting-or-displaying-a-cross

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This is done by pressing the reset button (usually found at the rear of the device) for a at least 15 seconds.
Once you have done this, turn your machine on and the red cross should have gone.

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Well i am writing this wile I am trying this out...
I have a TomTom Go 910 that has a RED CROSS FLASHING on the bottom corner, what I have found is that if you have backed up your TomTom Go i maybe able to reset the TomTom Go on my computer but if you havent you may have to find on try finding one on google but i have a TomTom Go 910 you can download the 910 on http://rapiddigger.com/download/backup-go-910-rar-9110176/.

after you found the back-up you can connect your TomTom Go to your computer using the USB provided from your TomTom Go, replace the doggie file with the new one, then this should change it back to the FIRST update given...

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Hello megbert, I own a TomTom also and have had your same problem before. I have listed the procedures from TomTom Home. First try a soft reset (Reset button is located at the bottom of the TomTom device next to where the DC plug plugs in). Make sure your batteries are charged up or the USB is plugged in.

If your device is not starting up properly, follow the steps below: 
  1. Soft reset your device

  2. If your device still does not start up, then reinstall the TomTom application using HOME
If you have backed up your TomTom to your computer, then you can reinstall the TomTom application from your backed up data
   In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. A reset does not delete any data.


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TOM Tom no charge and will not turn on
leave on charge for two hours, then with the SD card out hold down the reset button at the back of unit for ten seconds and then the 'on' switch for ten seconds.
STEP 1
Connect your TomTom to your
computer True True (``````````` (``````````` 0 95250 95250 clip_image002.gif via USB and open up your Windows Explorer and go to the drive. (It will be listed as TOMTOM (E) or some other drive letter).
Copy the Yellow Folders one by one to your PC. Ideally, save all the folders under a new folder that you name.
You may find that the folder ttntools and gns may not be copied. This is o.k. if they aren't.
STEP 2
Format your Tomtom via MY Computer.
STEP 3
Copy the Yellow Folders from the
backup True True (``````````` (``````````` 0 95250 95250 clip_image002.gif you made in STEP 1 back to the TomTom.
STEP 4
Open TomTom Home
Click on Upate Now.
Install the latest update onto your TomTom.
Once installed, switch your TomTom off, then disconnect if from the PC.
Thats it. From now on, make a full backup using TomTom Home prior to any updates.
Also note, that copying all the files will take some time.

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