Question about Hitachi 50V500 50 in. HD-Ready LCD Television
SOURCE: Hitachi 50v500 blueing problem
I am not expert but before you go to a lot of trouble, read all of the post on the infamous "red cloud", "red blob" and "blue streaking". In evey case, it appeared that the light engine was the problem. We just had our light engine replaced and the TV looks perfect. We dealt only with Hitachis Customer Relations Department 800-654-7013. You will have to have a certified tech come out and diagnos the problem. Hitachi will then call and verify, with the dealer, that the problem is a defective light engine and will send out a brand new one.
We were told the part cost around $1500 (Hitachi covers that) however, they will ask you to pay for the install. Our install cost $400. Worth is to us as we paid $3600 for this set 3+ years ago and we have loved this TV. When you first call Hitchi, they will act like they've never heard of this problem but they will give you names of certified techs in your area. Once the tech confirms that it's the light engine, Hitachi will own up to the problem and send out the part.
You really should only deal with Customer Relations ( I listed their 800 number above as you will be chasing your tail so to speak with their regular customer service department. Good Luck!
Posted on Nov 25, 2007
SOURCE: Hitachi 50V500 tv blue shadows
43fdx10b has blue shadows? How can I fix it? I don't find an LCD screen when I follow your instructions...bccause the model is slightly different.
Posted on Jun 30, 2008
THIS IS A VERY COMMON PROBLEM IN BOTH THE 50V500 AND 60V500---IT IS A BAD OPTICAL LIGHT ENGINE---MAJOR PART---WHOLESALES FOR OVER 600 DOLLARS!
IF YOU HAVE AN EXTENDED WARRANTY---GET IT IN FOR REPAIR!
There are already several class action lawsuits in several states concerning this problem in this model.
What happens is the lamp the set uses damages lens etc inside the light engine--the engines are now being sold on an exchange basis and are all rebuilt units---that are supposed to not have the same kind of problem as the early ones.
If this helps you, rate this solution as I do this here for FREE.
Posted on Nov 12, 2009
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