Question about Konica Minolta magicolor 2430 DL Laser Printer

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Avery Labels STUCK to drum, can't figure out how to get them off

I tried to print on Laser Avery #5979 Labels, they stuck to the drum inside and I don't know how to get them off. I opened the back of the printer, but only managed to get one off. Now everything that prints is streaked and blank where the labels are attached to the drum.
Printer is Magicolor 2300DL
Is there a way to remove the drum and safely remove the labels, clean drum so it works again or do I need the repair shop pronto. If so where is the closest repair shop to Huntington Beach, California 92646
Thank you so much for your help

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You can clean it with a little alcohol or water, just take a good look at the PC Drum and Transfer unit, remove them from printer first, find labels and with wet cloth carefully wipe it away. but you should know that even if you remove labels there may still some marks on TBU and PC drum what leads to quality problems.

Posted on Sep 17, 2008

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One of the other problems with labels in lasers can also be how the paper is printed. The paper can be rolled around a few rollers and drums. This action can be pretty close to how you peel the labels off of the backer sheet. Add a bit of heat to make the glue loosen up a bit and you get your problem.

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For years Minolta recommended Avery labels, but these days they recomment labels manufactured by Howard Smith Papers, their website is http://www.hspg.com/
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Neil

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