Question about SanDisk Sansa Clip MP3 Player

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Sansa fuze is frozen

Mp3 player is frozen

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  • tynumi Sep 10, 2008

    my sandisk 1gb wont go to the radio or any other service.it is frozen.what can i do.email me.

  • countryrox13 Dec 25, 2008

    it was paused, then when i went to press play nothing happened. i tried turning it off and on, but it wouldnt even shut off.

  • countryrox13 Dec 25, 2008

    i had it paused, but when i pressed play nothing happened. i tried to shut it off and turn it back on, but it wouldnt even turn off.

  • cheering4big Dec 26, 2008

    when i turn it on.. it wont play the music.. it just stays on pause!

    i tried holding the power button up for 20 secs.. but it didnt work.

    got any other adv?

    = /

  • Anonymous May 12, 2009

    my mp3 only shows screen when connected but only tha lil ring stays blue wat do i do

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  • 24 Answers

Slide your power button up and hold it there for about 10 to 15 seconds and the screen will power down that should do the trick... Happens to me all the time...

Posted on Sep 11, 2008

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1 Answer

My Sansa fuze is frozen! Help! It was connected to a laptop computer. I shut down the computer & THEN disconnected the fuze & now the fuze appears to be frozen....nothing at all happens when I push...


In order to solve this problem you have to push the 'off' switch toward the power button. Hold it for roughly about 10 seconds and it will automatically shut off. Hope this helps =)

Dec 28, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

The screen is frozen on "Unsupported Media


You need to use the supplied Sansa Media Converter program to convert your photos and videos to a format the Sansa can handle. If you've misplaced the SMC, you can download it from
http://www.megaupload.com/?d=3IPZO6Q0

If the Fuze is frozen, reset it by sliding the power switch all the way up and holding it there for fifteen seconds.

Nov 01, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

My sansa fuze is locked and will not play


You need to reset the player --- to reset the player:
1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly.

See these tips posted here on this site --- Sansa Mp3 player frozen? How to reset and
Sansa View: is not recognized by my
Solve your MP3 Player Connection Problem.
How To Download MP3's To My Player.

May 17, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

Hi my Sansa Fuze MP3 player is frozen with a Unsupported Media Format and will not turn off or connect with the pc. It is a brick. Please help!


Slide the power switch on the right side of the unit up and hold it there for at least ten seconds to reset the Fuze.

You need to use the supplied Sansa Media Converter to convert photos and videos to a format the Fuze can handle.

May 14, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

My sansa fuze seems to be stuck on"refreshing you media" how can I rectify this problem


check if the files you have( check on computer) are infected or have too much memory. if frozen, hold power button up for 15 seconds. try taking files from your fuze and adding them to the fuze a couple at a time.

Feb 06, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

My sansa media player is frozen


hold the power switch to off for about 20 seconds

Dec 29, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

The screen is frozen and I cannot play music and i cannot find the reset button


If your Sansa Fuze MP3 player becomes frozen or unresponsive, you may need to reset the unit.
To do so, simply slide and hold the Power button on the side of the unit. Hold it for about 10 seconds and the player should reset.
If this does not work, I recommend plugging the device into a computer, or charger.

Jun 02, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

Sansa fuze 2gb is screen is white


If you just bought it, By all means return it!  Otherwise call sansa tech support.  The're rather good for tech suppport people.  If you bought an extended warranty, the place you bought it from should replace/repair it and you troubles will be over!
-Aptera

Nov 24, 2008 | SanDisk Sansa Fuze MP3 Player

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