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When turning on my sony dsc- w55 camera, the lens retracts and goes back in. screen says "turn the power off and on again"

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Turn on gently hold end of lense and pull and twist gently you may here a click but dont force it
turn off and on again and it should be fine
hope this helpps

Posted on Sep 12, 2008

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My Cyber Shot DSC W55 when i open it the lens keeps moving forward and backward and then something shows on the screen which says First "ACCESS" then the next one is "Turn The power off and...


Hi,


Error: TURN THE POWER OFF AND ON AGAIN or Access is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa.

Feb 24, 2011 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Sony DSC W30 digital camera, lens unit problem


Hi!
If you're sure you didn't damage the lens flat cable which connect to the motherboard, the focus of the lens unit you bought on ebay doesn't work. You can simply replace the back part (with focus) of the new lens unit with your old one. It requires soldering.

Tom

Mar 06, 2010 | Sony Cyber-shot DSC-W30 Digital Camera

2 Answers

Sony cybershot DSC-W170 lens malfunction


sounds like you have dust, sand of some type stuck in the retracting lense. Ive found someone to tell me to take out my batterys and SD card, then tap the bottom of the camera on a table top. Replace the batteries and power up. Doing this, I was told it loosens up the debri for the lense to retract to close and to open again.

Aug 24, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

SONY CYBER SHOT NOT WORKING


Hello samtx930, "turn off the power and on again" its a very commen problem and occurs when the lens block assembly start malfunctioning. Actually the slide motor not work properly and until the lens not come out completely the camera will not work, that's why the error message appears "Access" and then screen shows "turn off the power and on again". In this situation you have to replace lens block assembly.And the part No. is with description is given below: 1-788-363-11 OPTICS UNIT (ED13A) Thanks for using fixya.

Jun 14, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Lens will not retract after being


the problem is that the lens is out of alignment. if its not making grinding sounds try manually help the lens to reseat itself. if that doesnt work its not ecomical to repair unit cuz parts and labor are about 120-130 dollars.

Jun 03, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

2 Answers

When I turn my Sony DSC-W55 on it will say Access on the lens. The lens will come out and retract a couple times. It will beep and then say Turn the power off and on again. I have tried replacing the...


I had the same problem with the lens, just pull the lens gently until u hear a small click sound, it will be like new again. just tried it and it really works

Apr 10, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Sony dsc-w55 fell and the lens is stuck


Use bit more force to push or pull the lens as lens has been damaged. If applying bit more force lens goes to working, u saved $$$ otherwise, new lens option is always available at Sony repair shops.

May 30, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

NO LCD IMAGE / LENS STUCK


hi ban ive same problem bloody nusience lens wont retract what did u do with urs?
should i return it?
thanks leeanne
leeannehutchinson@btinternet.com

Feb 17, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

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