Question about Whirlpool 24 in. DU1100XTP Built-in Dishwasher

1 Answer

Dishwasher stopped mid-cycle

Our 4-yr-old dishwasher (Whirlpool 24-inch DU1100XTPQ) stopped in mid-cycle. A small amount of soap was still in the opened soap case and lthere was standing water in the bottom of the washer. None of the control panel buttons were lit up and none of them will work. All of the other electrical appliances in our kitchen are working. Linda Peterson lafpete@roadrunner.com

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  • LUSHMAN001 Sep 11, 2008

    Our 3-yr-old dishwasher (Whirlpool 24-inch ) stopped in mid-cycle. A small amount standing water in the bottom of the washer. None of the control panel buttons were lit up and none of them will work. NO POWER

  • boriana Jan 05, 2009

    Same problem with 4-yr-old Kennmore Elite

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  • Master
  • 530 Answers

You have a bad thermal fuse in the control panel. it's the whit thing with 2 wires going to it

Posted on Jan 04, 2009

  • erica graber Jan 29, 2009

    take the screws out from around the inner linner of the door tto access the control panel, peel apart the 2 peices of the door. make sure you have no power turned on. on the right side you will see a black box usually. Take that off to access the fuse. The fuse is attached to the computer board if you have an ohm meter check continuity with the 2 wires detached from the fuse. Either they are 2 brown wires or 2 white wires. This should fix it

  • Mark Fontana
    Mark Fontana Dec 07, 2013

    checking continuity will fix it how? what would we do with the continuity reading?

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Posted on Jan 02, 2017

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The soap dispenser isn't opening all the way. Therefore it leaves a small amount of soap in the chamber after the rinse and dry cycle. How do I fix it?


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Dishwashers use Bi-Metal strip to allow the dispenser to open/close. This strip when heat up causes the soap door spring to open up the dispenser. If this strip is not heated doesn't allow the door to open. The strip may not be getting 120V or maybe disconnected. Newer (plastic liner) dishwashers use a wax motor to open the soap dispenser. The plunger inside the wax motor slowly moves and pushes the plunger and door open. And, if this wax motor doesn't receive 120 volts, then it'll not work. Please check the voltage to the wax motor/Bi-metal strip; also inspect the connections to these. Hope this helps...

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These dishwashers have a thermal fuse in the control panel. If it overheats for some reason (sometimes a bad connection on the fuse itself causes that)it will turn whole machine off.
  1. Disconnect power to dishwasher. Remove screws holding the control panel from the side of the inner door. Remove control panel. If it does not come off - remove all screws on the inner side of the door and separate the inner and outer door.
  2. Fuse is on the right side on top of the control board. it usually has tan or black or yellow wires to it. Disconnect wires and check fuse for continuity. if none - replace fuse. Here is your part
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Hi lushman001

I'm Harvey the Master Plunber.

Your question is: your 3-yr-old dishwasher (Whirlpool 24-inch ) stopped in mid-cycle. A small amount standing water in the bottom of the washer. None of the control panel buttons were lit up and none of them will work. NO POWER

First check all the breakers (or fuses).
Second check the electrical connections. If you're not a qualified electrician or service tech then call one. It"s under the unit behind the kickplate.

Feel free contact me again!
Please give me a rating here at fixya.com before you sign off
Thank you,
Harvey your Master Plumber

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