SYMPTOMS
loadTOCNode(1, 'symptoms');
When you try to open any of the programs listed in the "Applies to"
section, you may receive one of the following error messages:Internet Explorer script error - an error has occurred.
Internet Explorer Script Error
An
error has occurred in the script on this page.
Line: 574
Char: 2
Error: Class not registered
Code: 0
URL:
msell2://c:&v=2&pid=ELLE00A&cmd=openitss&itssname=ell&path=home/home.htm
Do you want to continue running scripts on this page?
Back to the top
CAUSE
loadTOCNode(1, 'cause');
This behavior may occur if some Microsoft Internet Explorer
files are damaged.
Back to the top
RESOLUTION
loadTOCNode(1, 'resolution'); To resolve this error message try rebooting your computer.
If this doesn't work use the following methods in the order in which they are
presented.
Back to the top
Delete temporary Internet files
loadTOCNode(2, 'resolution'); Temporary Internet files are cached copies of the Web pages you
access, as well as supplementary files such as graphic images and videos. You
may find that Web pages you have accessed in the past take longer to load the
first time you visit them after you delete these cached files.
To
delete temporary Internet files, follow these steps:
1.
Click Start, point to Settings, and then click Control Panel.
2.
Double-click Internet.
3.
On the General tab, click Delete Files.
Or, on the Advanced tab, click Settings, and then click Empty Folder. If this does not resolve the issue, go to the next method.
Back to the top
Reduce the number of colors Windows is using
loadTOCNode(2, 'resolution');
1.
Right-click the desktop, click Properties, and then click the Settings tab.
2.
In the Colors box, click a setting that is less than the current setting, click
OK, and then click Yes.
Back to the top
Reduce the screen area
loadTOCNode(2, 'resolution');
1.
Right-click the desktop, click Properties, and then click the Settings tab.
2.
In the Screen Area box, move the Screen Area slider to a screen area that is lower
than your current screen area setting, click OK, and then click Yes.
Back to the top
Use the default values for the security settings in Internet Explorer
loadTOCNode(2, 'resolution');
1.
Click Start, point to Settings, and then click Control Panel.
2.
Double-click Internet Options.
3.
Click the Security tab.
4.
Under Select a Web content zone to specify its
security settings, click Internet.
5.
Click Default Level.
6.
Click Apply.
7.
Repeat steps 4 through 6 for each Web content
zone.
8.
Click OK. If this issue continues to occur, go to the next method.
Back to the top
Repair Internet Explorer
loadTOCNode(2, 'resolution'); To repair Internet Explorer, use the Internet Explorer Repair
tool. To do this, follow these steps:
1.
Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs.
2.
On the Install/Uninstall tab, click Microsoft Internet Explorer 5, click Add/Remove.
3.
Click Repair the current installation of Internet
Explorer, and then click OK.
×