Question about Creative Labs Zen Micro MP3 Player

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Connects to computer, but when opening software it doesn't read it.

I can connect my MP3 player to the computer via USB and it reads and charges. But when I open the software to add songs and explore the player, it says to connect the mp3 player to the computer, it doesn't read... HELP!

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  • waclough Nov 15, 2008

    I have the same prob...reformatted (upgraded) firmware and computer seems to reconize it but the zen micro media explorer software stays grayed out, like it's not there...help?!

  • Anonymous Dec 07, 2008

    how do you check you connection settings?

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Check your connection settings on MP3 player.

Posted on Sep 07, 2008

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If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
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go to my computer > click on hardware tab >
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good luck
please mark the post with a fixya!

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