Question about Dell Dimension 5100 (D51L1) PC Desktop

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DVD Burner not see blank disk

When I attempt to burn a DVD the drive is not seeing the blank disk. It tells me to put in blank disk.

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  • rjprow Sep 16, 2008

    1. I'm using Roxio, Nero, and DVD Shrink.



    2. It has worked in the past.



    3. I've tried many blank disks.



    4. I have no problem burning audio CD's



    Thanks jb94

  • jb94 May 11, 2010

    Which software are you using to burn the DVD?

    Has it worked properly before?

    Have you tried using a different blank disk?

    Does the drive read disks (ie DVD movies, CD-ROMs) okay?

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  • 55 Answers

Delete LowerFilters/UpperFilters
Click Start, click Run, type regedit, and then click OK. Registry Editor starts.
Step 2: Delete the UpperFilters registry entry
1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2. Expand SYSTEM, and then expand CurrentControlSet.
3. Expand Control, and then expand Class.
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the right pane (topic area), click UpperFilters.
Note An UpperFilters.bak registry entry may also appear. To delete the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak.
6. On the Edit menu, click Delete.

Posted on Nov 25, 2008

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Posted on Jan 02, 2017

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1 Answer

Why does my burner heeps ejecting blank discs


You must be using the wrong type of disk. Make sure if you are trying to burn a CD that you have a blank CD in the drive. If you are trying to burn a DVD make sure it's a blank DVD in the drive.

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No blank cd in drive, please insert blank disk, THERE IS A DISK!


Buy a new CD drive

-When the reading laser goes out on a CD drive, this is the error it gives. The motor to open and close still works, the computer just isn't able to read the CD. 

Jul 11, 2009 | HP Computers & Internet

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The cd drive aint reading blank disc


You must have the burner program (roxio or nero) identify the CD/DVD RW Drive. If the burner program didn't come with the drive at the time of purchase go to roxio or nero site and look for updates for your particular drive. If you don't have that info...look in divice manager under CD/DVD-Rom Drives and it will tell you.
Failing that...look for updates of "Firmware" at the manufacturer of your drive...
Good luck...hope this helps

Apr 23, 2009 | Computers & Internet

1 Answer

All software says burn successful but cd is blank DVDRRW GSA-H20L


Have you inserted any PRE written Disks, Store bought programs, let concentrate in the DVD drive, Try inserting a store bought program disk into the DVD drive.

Apr 04, 2009 | Computers & Internet

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Cd burning on windows media player


you will need a burning software like Nero to burn cds

Nov 07, 2008 | Computers & Internet

1 Answer

Cannot backup files to a cd/dvd


we may need more details but you can try this for now

1. are you sure you have a cd writer or a dvd writer (writer = burner)--- check the front edge of your cd/dvd unit and look for words like "writer" "burner" or writeable next to the word dvd or compact disc... keep in mind not all cd/dvd writer can write (burn) cd or dvds, some may burn cd but not dvds.

2. is your cd/dvd unit compatible with the media (cd or dvd blank disk) you are trying to use.. depending your cd/dvd especifications your dvd/cd drive is compatible with certain types of cd or dvds that are writeable.

3. is the cd/dvd a writeable cd/dvd and is compatible with your cd/dvd drive? for instance.. if you are using a blank dvd and your cd/dvd drive only burn cd/s and read dvd and cd you won't be able to write to the blank dvd.

4. are you trying to burn a dvd in a corporate computer.?? as a user (not an administrator) of your corporate computer you may not have priviledges that will allow them to burn dvd/cd's even you your drive and your media are compatible.

please post
the error that you get
the brand and model of the computer you're using
the type of media you're using

Oct 02, 2008 | Computers & Internet

3 Answers

Please insert a disk into drive


You can only copy files to a blank disk by using programs like NERO or by using a re-writeable disk like DVD-RW which you can format and use it like a hard drive. You need also burner not an ordinary DVD or CD player.

Aug 07, 2008 | Computers & Internet

1 Answer

Cd burner


You may want to double-check the "error" message. Normally, when you insert a blank CD-R or CD-R/W you'll see a pop-up message that says something like, "you've inserted a blank CD. What program do you want to use to put something on it?" And then it will give a list of programs like Windows Media Player, Nero Burning ROM, Roxio, MyDVD, etc. The last two choices are "Open a writeable folder" and "Do nothing." The next to last, the open folder, option is the CD recording option for Windows. Once you've put copies of that data into the new window click on the "burn these files to disc" link on the left side or located under the File menu at the top of the window.

Now, if it truly is telling you that you have to insert a blank CD, then you may have one of two problems. Either the CD you're putting in is NOT actually blank or the drive is having problems recognizing the media. To test the first scenario, try the disc on another computer. If it's truly blank, then try uninstalling the CD burner from your Device Manager located in the Windows control panel. Double-click on the System icon > Hardware tab > Device Manager > click on the (+) symbol next to DVD/CD-ROM drives and then highlight your Sony CD burner > right-click and in the menu choose Uninstall. Reboot your system and let Windows redetect the drive and reinstall the drivers (You may want to have any install discs handy, just in case Windows asks for them, but not likely).

I hope that helps!

Nov 08, 2007 | Computers & Internet

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