I have been having problems replacing my black ink cartridge. I bought a new black and replaced it but it wont let me print anything because the cyan (blue) cartridge is low. Is there anyway I can print without having to buy a new blue cartridge. I dont print anything in color, I just want to use the black
I had the same problem, and after scouring around online for a few days, I learned that this is one of the biggest gripes about this printer. Basically, you're out of luck unless you replace EVERYTHING, even though you only want to print black (nuts, isn't it?). So I went out and bought all new color cartridges, and it STILL won't print. I think it's just a bad printer all around. :(
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INK PROBLEM Inkjet printers need to be used frequently to prevent ink drying out and blocking the print head nozzles. If the print head cleaning maintenance routine does not clear the blockages, then print head needs replacing, but it may be expensive. It may be more cost effective to buy a later model and better printer than replace the print head.
did you take the tape off the new cartridge and is the print head burned out for the black? if you installed the diagnostic's on it then run it and see what it says, otherwise expect the print head to be cooked, however it is possible to get a bad ink cartridge try tapping it on your finger and see if ink comes out if it does not then the ink cartridge is dried out or no good, about %15 of print cartridges are bad on just about any brand printer some more than others.
I am on my second Photosmart C6180, the first one I had quit printing black ink after 6 months, after hours with the HP help desk, the finally decided to replace the printer. I have now been using the replacement for several months and just this weekend it too quit printing black ink...no copying, no printing and no faxing. I am now shopping for another, not a HP.
you need to print only in black if that is all the ink you have, and also you need to remove the color cartridge as it still registers in the printer as able to be used, although it is empty or near so. Did you remove the tape over the print head fron the new ink cartridge? Do a print head alignment, or use the toolbox icon to tell the printer that you just replaced the cartridge. Some HP models chip the ink cartridges so even a refill wont register as a full tank and the printer wont print. chip needs to be reset (difficult) or just replaced with a new cartridge.
Try replacing your printer ink cartridges with a new one.Chances are you have bought a defective cartridge. If that does not work, pls try to check the slot for your black ink for obstructions, then replace your black ink cartridge.
I have had this problem on a c6180. Got a replacement printer in December, however, am getting same issue now. Cartridge replacement no help including master printer reset and various other procedures. Am on with HP now....again....