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Fisher price dacs

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  • Tim Babcock
    Tim Babcock May 11, 2010

    Is thiss a Fisher Price program youre trying to run?

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Posted on Oct 07, 2008

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Posted on Jan 02, 2017

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I actually have a WORKING solution!! This is the e-mail that Fisher Price Customer service sent to me after 3 calls to them, 1 to Microsoft:

"After review of the logs you sent to us, your video card NVIDIA GeForce FX 5200 was last updated on 5/16/08. Please contact your video card manufacturer for an updated driver. Also, inquire if your card is compatible with DirectX 9 and DirectX 10. The Digital Arts and Crafts Studio requires DirectX 9 or higher to operate. You will then need to sign on to your computer as the administrator and update your video card." (Make sure your video card is compatible and the drivers are up to date.)

"Go to http://www.update.microsoft.com/ to scan your computer for necessary updates and make sure you check the "Software Updates" that are available. (Not just the critical updates) You will want to download and install ALL updates relating to the .NET Frame work. (Including the newer versions)."
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I believe either reinstalling DirectX or the Windows Update saved me. I'd been having issues with Windows XP before this because remnants of my Windows 98 were hanging around and ruining things. Something in my DirectX had been creating errors as well, even though it claimed NO PROBLEMS WERE FOUND...

I don't know. I just did everything, crossed my fingers, and now my little sister has her Arts & Crafts Design Studio! I hope if anyone is still checking this, this solution helps them, too.

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I had the same problem of the console not being recognised and the software failing to install propperly. I run windows 7 professional 32 bit O/s and after many hours of the console not being recognised I came across a link at the fisher Price website. I downloaded the software as it describes and bingo...up and running.

hope this helps

http://service.mattel.com/us/faq_results.asp?contentidlist=62056&faq_id=62056

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