Question about Maytag MAH6500 Neptune Front Loading Washer w/Built in Water Heater

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Loud Noise I have a neptune washer that when it spins out it sounds like a jet taking off. Other than that I love the washer it is about ten years old and I have never had a problem with it.

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  • rsteif Sep 08, 2008

    It is not unbalanced it has a very load smooth whirring noise that sounds like a jet

  • Anonymous Jan 07, 2009

    I'm kinda having the same problem, moved into a new house and the washer and dryer were including. Very nice washer and dryer GE stand ups front loading doors.

    Anyway I'm getting a very loud whistle sound only when water is being released into the washer and then when the water stop is make a loud banging hammer like sound.

    I looked at my brothers set up as he lives on the same block and the only difference I see is he has what looks like these cartridiges looking thing on his pipes that look like they maybe reduce the vibration.

    Any help would be greatly appreciated.

    I see this in the above comment

    "Too much water pressure can cause a whistling or squealing sound.Adjust the hot and cold intake water valves to relieve this sound."

    Where do I look to possibly reduce the water pressure?



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A common problem with the Neptune's and noise during the spin cycle happens when the bearings have gone out on the tub. Same problem I had. Replaced the bearings myself after ordering the parts and haven't had the noise since. It's back to working perfectly. Would only recommend you replace them if you're fairly mechanicaly's a process but doable. Otherwise, call a service tech but be warned, they wanted to charge me $500...or I could buy a new tube with the bearing already installed for $800. Either way, isn't very cost effective depending on the age of the machine. If you know someone that's handy, there's tons of information on the web. I bought my parts from a guy on eBay and he included a service manual for my Neptune for free.

Posted on Feb 27, 2009

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A heavy wash load may cause some thumping sounds as a spin cycle starts, but if it continues, your load may be unbalanced. Open the washer and try to balance the load before restarting.

Posted on Sep 07, 2008

  • Starnley Johnwells
    Starnley Johnwells Sep 09, 2008

    A loud banging sound in the pipes is usually caused by a water hammer effect. Water hammer sounds are caused by a valve closing in the system, and yet the water in the pipe is still flowing because of its kinetic energy. The banging happens as the water hits the valve that prevents it from going any further. If the kinetic energy is great enough, it can actually cause a pipe to burst or explode at the end. If a valve is closed near the beginning or in the middle of a system, the water keeps flowing after that point, and it can actually create a vacuum. This vacuum can cause a pipe to implode if the stress is too great.
    Roaring type noises may be coming from a spin bearing. This bearing probably had the grease washed from it because of a tub seal leak.

    Squeaking sounds in a new washer are usually caused by the new parts getting broken in, and will usually go away after several washes.

    The sounds of water gurgling, slurping, or sloshing during a spin cycle are usually caused by the drain pump pushing the water out of the washer tub.

    Too much water pressure can cause a whistling or squealing sound. Adjust the hot and cold intake water valves to relieve this sound.

    Metallic clinking sounds during spin or agitation may be the result of drive train components meshing during speed changes or after a pause.

    Swishing or swooshing type of sounds may be caused by water and suds trapped between the tub and basket during a spin cycle, and will usually clear up as the water is drained from the washer


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