Question about Kenmore 61282 / 61284 / 61289 Top Freezer Refrigerator

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Kenmore Top Mount Refrigerator Model#61284102 Purchased:9/17/02

I purchased this refrigerator from Sears Dept. Store & including the extended 5 yr warranty which expired 09/07, I paid:' $1,053.00. I don't even have an icemaker in this frig. It is a run of the mill refrigerator, top freezer - I can't believe how ripped off I feel at this point. For the 2nd time now, water is leaking out of somewhere & pooling from underneath the vegetable drawers. I reviewed all the "troubleshooting information" & checked to see that the vents in freezer aren't blocked. The seal around the frig door is partially cracked, but seems to hold a "suction", I have to keep the refrigerator @ level 7 (highest marked) just to keep the milk cold & believe me, I don't have an excess amt. of food in it to cause an "overload", I have checked the coils for dirt/dust- it is used only by my teenage son & myself, so it is not being constantly opened or abused by a multitude of munchkins or adults for that matter.I am totally frustrated & pissed off. karen in california

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Defected DEFROST HEATER can cause frost build up on the panel at the back of the freezer,and freezer stop cooling and ice frozen on unit so air could not flow to refrigerator side.Water will coming out caused of unbalanced freezing.You must change this defroster heater assembly so it will works normal again..
Heavy Frost on the Coils
This is good! This indicates a defrosting system failure which is a simple control problem. It also means that the sealed system (compressor, evaporator coil, and all associated tubing) is fine as wine in summertime. Defrost system problems are easy fixes that anyone with a pulse can do with maybe just a little help from their friends. The problem will either be the defrost timer (or Adaptive Defrost Control board, if so equipped), the defrost thermostat, or the defrost heater. To locate these parts in your fridge, check out these cool, interactive parts diagrams.
Hope this may help you; DON'T FORGET TO RATE; Regards, VOTIT

Posted on Sep 07, 2008

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If your fridge is under warranty, it is suggested to contact the dealer or customer care to have it replaced.

Please check this link to send your complaint:-

http://www.complaintsboard.com/complaints/sears-service-deptkenmore-refrigerator-c96348.html


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