Question about Kenmore 61282 / 61284 / 61289 Top Freezer Refrigerator

1 Answer

Kenmore Top Mount Refrigerator Model#61284102 Purchased:9/17/02

I purchased this refrigerator from Sears Dept. Store & including the extended 5 yr warranty which expired 09/07, I paid:' $1,053.00. I don't even have an icemaker in this frig. It is a run of the mill refrigerator, top freezer - I can't believe how ripped off I feel at this point. For the 2nd time now, water is leaking out of somewhere & pooling from underneath the vegetable drawers. I reviewed all the "troubleshooting information" & checked to see that the vents in freezer aren't blocked. The seal around the frig door is partially cracked, but seems to hold a "suction", I have to keep the refrigerator @ level 7 (highest marked) just to keep the milk cold & believe me, I don't have an excess amt. of food in it to cause an "overload", I have checked the coils for dirt/dust- it is used only by my teenage son & myself, so it is not being constantly opened or abused by a multitude of munchkins or adults for that matter.I am totally frustrated & pissed off. karen in california

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 2,071 Answers

Defected DEFROST HEATER can cause frost build up on the panel at the back of the freezer,and freezer stop cooling and ice frozen on unit so air could not flow to refrigerator side.Water will coming out caused of unbalanced freezing.You must change this defroster heater assembly so it will works normal again..
Heavy Frost on the Coils
This is good! This indicates a defrosting system failure which is a simple control problem. It also means that the sealed system (compressor, evaporator coil, and all associated tubing) is fine as wine in summertime. Defrost system problems are easy fixes that anyone with a pulse can do with maybe just a little help from their friends. The problem will either be the defrost timer (or Adaptive Defrost Control board, if so equipped), the defrost thermostat, or the defrost heater. To locate these parts in your fridge, check out these cool, interactive parts diagrams.
Hope this may help you; DON'T FORGET TO RATE; Regards, VOTIT

Posted on Sep 07, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

A stainless percolator that is on the warranty and Macy' will not make good on warranty

the retailer is not required to "make good " on the warranty
that is for the manufacturer or the manufacturers authorized service agent to do
contact either of them and ask for a warranty repair / replacement

Sep 04, 2017 | Televison & Video

1 Answer

Sears customer service

Call a Sears service center near you or get the information from a local Sears store. They will generate a service tag and get it fixed for you.

Oct 30, 2017 | Sharp CV-2P12SX 11,500 BTU Portable Air...

1 Answer

Kenmore Refrig Model # 75922400 top Freezer. Freezer is freezing really good but frig is around 46 - 48 degrees at coldest setting. We discovered ice on vents in freezer and thawed them out with hair...

Sounds like a defrost failure.
Look on the back wall of the freezer from the inside.
If it is covered in ice your defrost system has failed.
Also check the fan motor in the freezer.
If it is not running it must be replaced.

Feb 24, 2011 | Kenmore 18.9 cu. ft. Top Mount...

1 Answer

I have paid for an extended warranty on my double oven but cannot find the papers. Who would I call to get this information and speak about service? Thank you, Arden Teplow

wherever you purchased the extended warranty should keep records and the sale person at that store regardless if it was your salesman should be able to assist you with this... i work for home depot,lowes, circuit city,best buy and lg electronic extended warranties all the time... hopefully they registered you in the system and they can help.... if you have the receipt proving you purchased the extended warranty would make it alot easier go to the store and ask for help.... hope this helps you out please vote......

Jan 03, 2011 | Jenn-Air Ovens

1 Answer

I need a manuel for my top freezer refrigerator by Kenmore purchased in 2008

Jul 09, 2010 | Kenmore 64722 Top Freezer Refrigerator

1 Answer

What is the cubit feet for Sears refrigerator

This tip will show you how to measure your refrigerator and then figure out the cubic feet on your own...


Apr 17, 2010 | Kenmore Refrigerators

1 Answer

Did I pick a problem/ lemon refrigerator? I purchased a 22 cu ft top freezer Kenmore refrigerator. After 2 days the led temp control shot up to level 5 on it's own from level 3. I can't adjust the...

Good day,
If it's a few days old from new, it's Sears problem, not yours. They have to make you whole.
I see no advantage to solid state cicuitry in
They create lots of problems, but solve none, but I'm not the engineer.

Thank you for using FixYa

Jan 14, 2010 | Refrigerators

1 Answer

Kenmore Model #10671192100 Refrigerator Rumbles-very loudly now.

Some kenmore fridges have a 10 year warrantee on the compressor and sealed unit. CHeck with your local Sears store if your's is one of them.

Nov 17, 2009 | Dishwashers

Not finding what you are looking for?
Kenmore 61282 / 61284 / 61289 Top Freezer Refrigerator Logo

266 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Refrigerators Experts

Sal DeAngelo

Level 3 Expert

2526 Answers

Jim Goldsmith
Jim Goldsmith

Level 3 Expert

1906 Answers


Level 2 Expert

184 Answers

Are you a Kenmore Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides