Question about Dell 3100cn Laser Printer
No printing on right side, fades and dissapears about 1-2 inches Dell 3100cn black prints fades on the right side of the paper. have replaced K, results were the same
There are two possible solutions to this common problem.
1) The Cyan cartridge may not be in 100% of the way. If the handle of the Cyan cartridge prutrudes even slightly, it can obstruct the printhead for the black developer. Remove and reinstall the Cyan cartridge and test.
2) The printhead is dirty, with some toner spillage on the printhead. All new imaging drums also include a new cleaning pad for the cleaning wand.
The cleaning wand is designed to clean toner off of the printhead. you can see this in your printer manual, but basically, just open the front cover, pull the the blue handle on the right side forward ( this opens the access cover for the cleaning wand on the right side of the printer ).
gently pull the cleaning wand out ALL THE WAY, then slide it back in ALL THE WAY. do this several times.
The cleaning wand is intended to travel across the print head in only one direction, which is why you should make sure that it is pulled all the way out.
One of these two solutions should fix your problem. If the problem is resolved, but then reappears after a short time, then you have a defective developer that is leaking toner on the print head. The color of the defective developer can be determined by the color of the cleaning pad after cleaning the printhead as discribed above.
Posted on Sep 28, 2008
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Posted on Jan 02, 2017
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