Question about Dell 3100cn Laser Printer

1 Answer

No printing on right side, I replaced the imaging drum but that did not solve the problem.

No printing on right side, fades and dissapears about 1-2 inches Dell 3100cn black prints fades on the right side of the paper. have replaced K, results were the same

Posted by on

  • 3 more comments 
  • Anonymous Sep 29, 2008

    Not printing on right side with yellow ONLY; I replaced the toner cartridge and I have tried using the cleaning wand to clean the heads, but none of that solved the problem.

  • KREX Sep 29, 2008

    Not printing on right side with YELLOW only; I replaced the toner cartridge and cleaned heads using the wand. Please notify me when a new solution is offered.

  • Anonymous Apr 17, 2009

    i have the same problem with my dell 3100n. not printing on the right side. i have cleaned all of the contacts and reseated all the toner but still the printer will not print on the right side of the prints. also i have replaced the transfer belt with no luck there, i am waiting on a fuser to try and as a last step i think i am going to replace the HVPS but i will keep you all informed if the fuser of HVPS works. oh and just so there is no confusion to the rest of us corysf62. toner based printers either laser or LED do not have printheads, so cleaning them will do nothing if they are not in the printer in the first place. not bashing you just want people to have the correct information.

  • GuestWho Apr 18, 2009

    Yes indeed, same problem here.  I work for a hospital which purchased 6 of these to deploy.  Every one of them is not printing on the right-hand side of the paper (1-2 inches) as it comes out of the printer.  Even though this is a color printer, 90+% of the printing is done in black only.  Having said that, it doesn't matter what color you print -- the right-hand side is always fading out/no printing.

    Have replaced every toner cartridge, fuser and the image drum with no difference.  The printer (I'm only working on one until I find out what will fix it) has been cleaned out, contacts cleaned, etc.

    Right now these things are pretty much junk.

  • Anonymous Mar 31, 2014

    when printing the left side of print is faded then goes to normal



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.


    An expert who has written 50 answers of more than 400 characters.

  • Expert
  • 188 Answers

There are two possible solutions to this common problem.

1) The Cyan cartridge may not be in 100% of the way. If the handle of the Cyan cartridge prutrudes even slightly, it can obstruct the printhead for the black developer. Remove and reinstall the Cyan cartridge and test.

2) The printhead is dirty, with some toner spillage on the printhead. All new imaging drums also include a new cleaning pad for the cleaning wand.

The cleaning wand is designed to clean toner off of the printhead. you can see this in your printer manual, but basically, just open the front cover, pull the the blue handle on the right side forward ( this opens the access cover for the cleaning wand on the right side of the printer ).

gently pull the cleaning wand out ALL THE WAY, then slide it back in ALL THE WAY. do this several times.

The cleaning wand is intended to travel across the print head in only one direction, which is why you should make sure that it is pulled all the way out.

One of these two solutions should fix your problem. If the problem is resolved, but then reappears after a short time, then you have a defective developer that is leaking toner on the print head. The color of the defective developer can be determined by the color of the cleaning pad after cleaning the printhead as discribed above.

Posted on Sep 28, 2008

  • Cory Friedman
    Cory Friedman Oct 10, 2008

    in response to the Yellow toners not printing on the right side, again, the solution is to remove and reinstall the toner cartridge just behind the color that is not printing. To be specific, it is the locking handle on the right hand side of the toner cartridge ( when looking directly at the cartridges from the front ) just below the one that is not printing on the right border. In this case, with the yellow not printing, when looking at the yellow cartridge, the one just below it is the black toner.

    Remove and reinstall the black toner cartridge, making sure that the locking handle is 100% in the locked position.

    Last but not least, I have seen where replacement, non-Dell toners where used and not in spec so that the handle was not fitted correctly and therefore the cause of the problem. If reseating the toner does not work, try replacing it and test again.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My HP3505 we just installed a ne black toner, now when we print it leaves a small line about 3 inches in from right side of paper every 1 inch. all the way down. Is this becasue or drum is dirty


if you have not replaced the image drum (fuser) after three or four toner replacement changes, you will need to replace the fuser assembly to avoid unwanted lines and grainy or faded prints.
it is also a good idea to replace the rollers as well, if they have not been replaced either

RM1-2763-020CN fuser assembly worth about $200 with exchange of your old fuser

RM1-2727-000CN, worth about $10-$15

please send me 4 thumbs up


1 Answer

Only prints on one side of paper. print starts to fade to nothing from right to left

Print the "supplies status" page.
Replace any cartridges that are low, Replace the imaging drum if it is low or empty.

Mar 22, 2011 | HP LaserJet 2550L Printer

1 Answer


sounds like a imaging drum is getting old. they have a finite lifespan. Especially if the machine is used frequently. Look for an imaging drum replacement. Cheers.

Aug 25, 2010 | HP LaserJet CM1017 MFP All-In-One Color...

3 Answers

Canon ir 1600 my copier print copy image is very poor

Hi there,
iR1600 are special machine that needs a little bit more care.

First, clean the laser unit and optics ( beneath copy glass too ). Then use some polisher and polish the developing cylinder and clean/replace developer cylinder blade.


Jul 02, 2010 | Canon Office Equipment & Supplies

1 Answer

Problem with Dell 1720 printer


You have to check couple things in this case.

Ensure that the printer cover is closed.
  1. Remove the toner cartridge.
  2. Firmly shake it side-to-side and front-to-back several times to redistribute the toner.
  3. Reinsert the toner cartridge, and continue printing.
Repeat this procedure multiple times until the print remains faded. When the print remains faded, replace the toner cartridge.

The imaging drum is approaching full and needs to be replaced. Order a new imaging drum.

Apr 30, 2010 | Dell 1720dn Laser Printer

1 Answer

I have two lines about a 1/8in on each side of the paper that are smudged or faded on a HP Laserjet 2600n Printer how can I solve this??

Usually that means you need to replace either the image drum or some of the smaller parts to fix this. If it seems to fade out more as you print more pages but comes back the next day when its cold then you may need to price out a drum or corona wire. The fix is just replacing the part which is about the same as replacing an toner drum BUT you need to make sure the parts cost isn't more than the printer is worth.

Oct 22, 2009 | HP Color LaserJet 2600n Printer

2 Answers

Not printing on left side of page

The problem is that the revolving drum doesn't contact the OPC drum proberly. You have to open the left side off the machine and replace the little white gear on the shaft that drive revolving drum. The gear has "jumped"one step and the revolving drum isn't parallell to the OPC drum. I fixed my 2840 last night it takes some time but now it works perfect.

Feb 25, 2009 | HP LaserJet 2840 Printer

1 Answer

No printing on right side, I replaced the imaging drum but that did not solve the problem.

u hav to check the drum and adjust its position,u also check the position of the tray in the printer.

Aug 20, 2008 | Dell 3100cn Laser Printer

1 Answer

Black line on right side of prints

the drum life is over, change PC drum, also you may clean laser glass whats under the pc drum

Jun 06, 2008 | Konica Minolta magicolor 2400 Laser...

Not finding what you are looking for?
Dell 3100cn Laser Printer Logo

438 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts


Level 3 Expert

2237 Answers

The Knight
The Knight

Level 3 Expert

74844 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides