Question about Dell Latitude D620 Notebook

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Extended Battery won't work on Dell D620

I just bought an aftermarket extended battery (9 cell) or my D620. It would only charge to the level of the original battery. I sent it back and received another one with the same problem.

Any ideas on what I should be doing to set it up properly.

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My suggestion is to contact Della and ask for their assistance. If they cannot help you or refuse to, then request them to give you a full refund for the extended battery, search the issue more, which may take some time; then, when either you find the cause and the fix, or you find out that the two batteries were just faulty ones, then it will be time to buy another extended battery. The reason that I say give it back for a full refund is that it might take you a few months to find the issue, and you don't want to be stuck past the warranty with that possibly faulty battery, and then know that you are going to have to buy another one.

Posted on Sep 07, 2008


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Please rate me solved if you like my problem.

Best regards,


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