Question about GE GSS25JFPCC / GSS25JFPWW Side by Side Refrigerator

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GE side by side not cooling properly/outside surface hot

We have a GE Eterna Series side by side fridge/freezer. We noticed yesterday the freezer is not cooling properly. The fridge seems like it might not be quite as cold either. I also noticed that the front surface between the two comparments where the doors meet and the seals are is hot. It is also hot on the very front outside surface of the freezer. It has been running - just not cooling enough. Also, yesterday when I had the freezer door open taking things out, I heard something running, but not smooth-rather more like it was pulsing. Does this sound like it is fixable? It is only about 4 years old. Any information you could offer would be greatly appreciated.

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  • johndennis01 Sep 07, 2008

    We did what you said and the fridge is running perfectly.




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Please check the condenser fan motor. it is probably not running or the condenser is very dirty.

remove the rear cover and it will show you the compressor and the condenser fan.
if the fan is not running, try to rotate it manually and feel if it is sticking .

if it is, it may just need the old wd 40 lubricant.

tnx 4 using fixya,


Posted on Sep 07, 2008

  • francis rivero Sep 08, 2008

    glad to hear that it was fixed...

    tnx 4 using fixya.




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