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Posted by Decoder1 on Feb 25, 2009
I also had a problem with XP not recognizing the hard drive. The USB Mass Storage Device was reporting a Code 10 (Device cannot start). Ryockey provided the solution in that the drive pins can be offset by one set when connected to the interface. Be careful to get the pins aligned correctly, it worked for me. I also have my drive jumper set for Master. Thanks Robert! Randy
P.S. I am using a Seagate 250 GB HD 7200.7 Ultra ATA
My first thought is the cables have been moved or the drives moved. Maybe the jumper has fallen off the back of the drive (highly unlikely, but possible) or maybe a cable has come loose. It can't hurt to reseat all the cables and check the jumpers to see that all are correctly jumpered as master and slave.
herdex may not have the same problem, but will email this suggestion to him.
My nx2 is working again after having the "red light/blue light/I/O Error" problem. I just:
1. turned off my computer
2.unplugged the HD,
3. took out the HD from the enclosure and plugged it back into the enclosure,
4.started up my computer without the HD being plugged in
5. after my computer had been on for a minute, I plugged the HD in and my computer recognized it and had the proper mixture of red and blue light coming from the HD, indicating it's working properly.
That depends on the type of HD you have...Mine is a Maxtor 3 1/2" ATA 60 gig...On Maxtor's web site you can print the jumper settings for the type and style of the the HD you have...A side note on Maxtor's ATA HD's, the jumper setting for 'Master' on all styles would be the last VERTICAL pin setting on the LEFT.
I'm sure if you have another type (Seagate,etc.) they will have setting's on their web-site.
Don't worry if you get it wrong you won't damage the HD, it just won't work.
Hope this helps!
Had the same problem today. I finally noticed that the pin bay on the enclosure was large enough to allow the pins to be offset by one pin set. The open pins were hidden by wires. Once I carefully aligned the pins, everything worked fine.
i see..well..was the old hard drive running xp by chance?..seems that with the new vista, that each application would need to be upgraded with drivers to pull the old data..another option is to use a data recovery service.
I'm not saying this will solve all problems, but it solved it for me. I am running Vista and got this to work following someone's instructions from another forum.
The slot in the enclosure that you plug the hard drive into has one set of holes fewer than the hard drive has pins. This means you can plug the hard drive in two ways "left" and "right" if you will. I had to plug my hard drive in so that the unused pins were farthest from the power cable that plugs into the hard drive.
Incidentally this made the screw holes line up better, too.