Question about KitchenAid KCM511 Coffee Maker

4 Answers

I have an err4 on my kitchenaid coffee pot. I have unplugged it several times and pushed each button each time but it keeps popping up with the error. It turns on every time I plug it back in before the error pops up but I can get the unit turned off before the error appears.

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  • Todd Monson Sep 06, 2009

    I have the same problem after cleaning it today. However, discovered something! Trying the solutions I unplugged it, plugged it back in and started pushing buttons BEFORE err4 showed up, now it says "tESt". What does that mean? I'm pushing buttons and nothing happens. If I unplug it it will go away and start doing err4 again after I plug it back in.

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Had the same problem after cleaning. ERR4 is the result of moisture in the electronics. FIRST UNPLUG COFFEE MAKER. Get a long philips screwdriver and remove the 4 screws at the bottom of the coffee maker. Pull the bottom off and carefully unclip the front panel. The circuit card is simply clipped in so it removes nicely by unclipping with your fingers. Now take a hair dryer and dry out the circuit card. Carefully plug the maker back in and verify that the LED nolonger reads ERR4. Reassemble and your back in business!

Posted on Dec 08, 2009

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I determined that the electronics must have gotten wet some way during cleaning. I took all the removable parts out and left the flip tops for the coffee basket and water area open all night to dry out. The coffee maker now works. No more err4 or "tESt". HOWEVER, the on/off button does not work now. I have to use the auto-brew feature with the timer to get it to make coffee (just setting it one minute ahead). At that point, the on/off button light will turn on, but the button doesn't function. Hope this can help you.

Posted on Sep 07, 2009

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I am getting an err4 on my coffee maker. the same error as posted above, do i need to buy another coffee maker

Posted on Nov 08, 2008

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Wish i hadda done the hair dryer trick. contacted an idiot at customer service. was informed the heating element was burned out, no replacement parts available. had the piece of junk for 14 months, warranty only good for a year. paid about 120 for the unit. customer service offered to sell me another one for 20 bucks off. told them to shove it, bought a mr coffee, works twice as good for half the price and double the warranty. will never buy kitchenaid, roper or any other appliances made by kitchenaid ever again.

Posted on Oct 02, 2011

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1 Answer

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Their toll-free phone number is 1-800-541-6390.

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If this is not the case, I would suggest contacting Kitchenaid Customer Service to see what other options may be available.

Their toll-free telephone number is 1-800-541-6390.

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If this is not the case, I would suggest contacting Kitchenaid Customer Service to see what other options may be available.

Their toll-free telephone number is 1-800-541-6390.

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If “Err4” appears on the brew
timer display:
A button is jammed. Unplug the
Coffee Maker, press each button
several times, then plug the Coffee
Maker back in. (If the Coffee Maker
has been stored or used in a cool
environment, warm the unit to
normal room temperature before
doing this.) If “Err4” appears again
on the display, repeat this procedure.
• If “Err1”, “Err2”, or “Err3”
appear on the brew timer
display:
Press the On/Off Button to reset the
Coffee Maker. If the error codes
reappear, there is a problem with the
Coffee Maker electronics. Please refer
to the Warranty and Service section
beginning on the following page.
If the problem cannot be fixed with
the steps above, please refer to the
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1 Answer

I have a Kitchenaid coffee pot model KCM515 and have lost the manual. It is not working & display is err4. What does this mean? jgit


ERR 4 in a Kitchenaid coffee maker indicates a button is stuck in place. Please be sure to check all of your buttons and see if any are stuck depressed into the machine.

A .pdf user manual and exploded parts views for this machine are available online at Kitchenaid.com. Click "Customer Care" in the upper-right hand corner of the main page and then click "Locate Manuals and Guides." You will need to enter your model number exactly as it appears on the bottom of the appliance. You should find it on a white sticker.

If this is not helpful, I would suggest contacting Kitchenaid Customer Service to see what other options may be available.

Their toll-free telephone number is 1-800-541-6390.

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5 Answers

Re: KitchenAid Coffee Pot


I had a similar problem with Err 1, Err2, and Err 4. To resolve Err 1, if you have room, remove the coffee filter and coffee, pour more "warm" not hot water into reservoir. If you have 4 cups cold water add 5 cups warm. Then start coffee maker and let it run thru. Then drain coffee pot and start over to make coffee with tepid water. Err 1 indicates the coffee maker temp sensor is too cold from room temp or water temp.
Err 2 is a result of cleaning. First question "Did you remove the charcoal filter?" The charcoal filter can be removed form the filter stick by prying two tabs away gently and removing the filter for removal. The filters can be purchased @ www.Kitchenaid.com
One pot run thru with descaler can loosen scale and make sensor go "blind". Just run a full pot of clean plain water thru one maybe two times. A pot solution should be a solution of 1/4 pot WHITE vinegar, 3/4 pot clean cool water. Run this thru once, then two clean pots of fresh water as if you brewed a pot of coffee. NEVER USE CLR WITHOUT RUNNING NO LESS THAN THREE CLEAN WATER POTS THRU MAKER!!!! This is so you can continue to enjoy drinking coffee, nothing like a cup cleaning you out!
Err 4 is simple, you have a stuck button. Unplug maker and gently press each button making sure they aren't stuck in.

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1 Answer

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The manual here http://www.kitchenaid.com/assets/pdfs/product/ZUSECARE/P05032002.pdf says that is a sticky button. Unplug the machine. Press each button several times and then plug back in.

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