Question about HP Photosmart C7280 Laser Printer

2 Answers

Ink system failure

The first time I turned on the printer, after installation, and every time (except once) since, I get the error: 'Ink system has failed. Unable to copy, receive faxes, or print. Refer to printer documentation. Error: 0xc19a0020. Turn power off, then on again.'

I have checked documentation and cannot find this error. I have turned "on" and "off" numerous times, pulled and re-set the ink cartridges, etc. One time, for some unknown reason, the printer did print, until it went into sleep mode. That was the ONLY time it ever printed.

Any ideas on how to eliminate this problem for good?

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  • Anonymous Oct 21, 2008

    still couldnt solve!!!

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2 Answers

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  • Contributor
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Ink system failures is a very serious problem on HP printer systems. If you have this problem you should be ready to replace your printer. However there are still troubleshooting steps that you can do to try to resolve this problem. try this Ink System Failure Trouble shooting guide.

Posted on Jan 02, 2009

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  • HP Master
  • 4,338 Answers

Do this: Performing a power reset

  1. Press the On button to turn off the HP All-in-One.
  2. Unplug the power cord from the back of the HP All-in-One.
  3. Unplug the power adapter from the wall outlet and wait for 30 seconds.
  4. Plug the power adapter back into the wall outlet.
  5. Plug the power cord to the back of the HP All-in-One.
  6. Press the On button to turn on the HP All-in-One.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Nov 03, 2008

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Posted on Jan 02, 2017

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