Question about Maytag Neptune MAH5500B Front Load Washer

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Final spin cycle issues

The spin cycle has an intermittent issue. It drains but does not finish the last 8 minutes. The towels are too wet and spin cycle does not complete.

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Clothes are too wet after spin cycle This may be a spin problem or a drain problem
Drain:

  • Make sure the drain line is clear
  • Check the drain hose for a partial blockage
  • Inspect the water pump
Spin:
  • Test the lid switch
  • Test the timer control
  • Test the centrifugal switch
  • Test the water level switch
  • Inspect the motor coupler
  • Inspect the drive belt (belt drive only)
  • Inspect under the washer for soot (clutch)
  • Test the motor
  • Inspect the pulley
  • Test the transmission

HOPE THIS MAY HELP YOU;

Regards,
VOTIT

Posted on Sep 07, 2008

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I see that you are having a difficult time with your Frigidaire washer, FAFS4474LW, taking long a time to complete a cycle and not rinsing the clothes out enough. This could be a possible problem with your sensor or control panel on your washer. You may want to perform a reset on your washer to help clear out any miscommunication within the washer. In order to perform a reset you would need to flip the household circuit breaker off for roughly ten minutes. If you continue to have issues with your washer after the reset I would recommend seeking assistance from a professional. This will help you to avoid any unnecessary part purchases. Best of luck! -Matt

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I appreciate your post, Rachel Kovach!

From my understanding your Frigidaire frontload washer is not spinning the final spinning and the clothes are still wet. If you washer is overloaded it will not spin properly to release the water out of the clothes. Also, a small load will cause your washer to not spin properly. You should additionally check the drain hose to make sure it not kinked or twisted that could cause your improper draining. If all that checks properly it could be an issue with your drain pump, motor, and control panel. I would suggest consulting with a technician for proper diagnosis and repair. This will help avoid unnecessary part purchases. -Matt

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I don't feel from the info supplied that you have a drain pump/drain line issue because you do not take a "ND" error code for "no drain" during the wash cycle.....the wash cycle completes. I don't believe you have a stuck slightly open water inlet valve in the machine because I feel the machine would eventually over fill and flood the laundry area in time.

Is there any standing water in the wash basket when you remove the wet clothes after the final Spin Cycle?

I would place the machine in Service Mode and run it thru a Quick Spin Test (with a wet load) and record the fastest RPM speed the wash basket will spin up to.

You need the Service Manual to help you get into Service Mode to do the test. Are you going to DIY or call in repair service?

If you want to run the Quick Spin test I will look for a previous post on this forum where I called out the process steps.


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