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I have a belken xm radio boombox that is still under warrenty, it stoped working less then a year ago and i have been trying to find who honors the warrenty. I have contacted best buy, who directed me to delphi, who directed me to belken. I have sent a previous via this contact method and have not recieved a response from you. This is a second attempt to contact you concerning this matter. I have the receipt of purchase which is dated september 07 I don't want to run into any problems with date issues because of no response from your department. Please respond with instrutsions to return the defective box which burned out my roady xm radio.

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Try unplugging power cord for five minutes. Truy also resetting the unit.
If this does not fix it get a replacement from seller.

Posted on Sep 07, 2008

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  • Ginko
    Ginko Sep 07, 2008

    Depends on were you did buy your guaranty, check on the guaranty papre, there you should find the guaranty provider.
    If you bought guaranty from best buy (must be written on contract) then they must deal with the refund.
    We do tech support for Best buy, but warranty is customer care.
    If you purchased guaranty from Belking I can give you belkin phone number.

  • Ginko
    Ginko Sep 07, 2008

    If product is covered by Belkin first register your product, to access guaranty service. Register here:

    Product Registration

    Then validate guaranty here

    If you want to contact Belkin see here :

    Here is general Belkin support page.

  • Ginko
    Ginko Sep 07, 2008

    We are technical service, we can assist you on how to fix or maintain a product.
    For guaranty info contact Belkin first, they will tell you in it is a factory guaranty, see my last message.

    Here is also best buy customer support.

    Contact again Bestbuy by phone if you have troubles with Belkin.



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