click start control panel administration tools computer management device manager scroll through all of your devices
if you see a yellow question or exclamation mark ? ! or a red X you will need to update the drivers for this device right click select update driver/reinstall driver
if you can see your usb device but its not working scroll to Ports(Com&Ltd) right click to update driver
if you computer came with a motherboard disk the drivers could be on it
or you might have to download them
http://download.cnet.com/epson-stylus-photo-r290/3000-2116_4-166178.html
http://download.cnet.com/epson-stylus-photo-driver/3000-2116_4-10012136.html
if these drivers are not right
http://download.cnet.com/2000-20_4.html
on the home page you should see a search tab just type in what you are looking for
IE:epson stylus photo drivers
you might have to try a few times to get it right
hope this helps
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