Question about Motorola Mobility RAZR V3x Cellular Phone

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Cannot retrieve text or mms messages

My phone simply will not receive messages out of its inbox. when you click on inbox it takes you back to the previous window, either main screen or if you select messages through menu, it takes you back to main menu. my friend has one as well which she purchased around the same time, and it does the same thing. does anyone else have this problem?

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  • leros_22 Oct 07, 2008

    my moto razrv3x cannot download a themes how can i download a themes

  • heck yes Nov 11, 2008

    I have the same problem I no longer can access messages or read new messages sent. I have no idea what to do I already tried to turn the phone off and take the battey out and put it back in which did not work.

  • alessia Nov 12, 2008

    i have the same problem as well. i have a motorola v3x and cant open my message inbox, when i try to it goes back to the menu.

    i am definately not getting a motorola again.

    its good to know its not just me.

  • van2x_116 Jan 27, 2009

    I can't retrieve MMS when someone sends it to me... I tried contacted my network operator and the customer service there told me that my network is ok.. So I think there is something with my phone. My unit is W388.

    Need help.

  • Anonymous Apr 01, 2009

    Yeah i have the same problem plus a number of extras, including some of the messages i recieve overwrite parts of messages in my drafts. I tried the advice further down the page but it did not work and my last resort will be taking it in to get fixed, if it still has warranty, as i am told that they can fix it. The phone is the best i have ever had but i don't know whether i will ever get one the same as they only seem to last a year before everything goes wrong

  • rkokera May 11, 2010

    Wher do i got software for my v3x



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I went on a site and found this im not sure if it works but im going to try it.

MOTOROLA V3X MESSAGE PROBLEM: "Try going into ur phonebook and recent received calls list and access every number... if anyone knocks u back to ur homescreen then it means that/those contacts are corrupt... delete them and all will be fine. (remember to write them down so u can re-enter them.

Or... it may be the last text in ur inbox is from one of those corrupt contacts.. doing the above should solve it but u may also want to try sending ur self a text... chances are it would not be corrupt so since it's the most recent u should be able to go into ur Inbox... then try accessing the other text messages and whichever one knocks u back to the homescreen is the one with the corrupt number... go to ur phonebook and delete that number. "

good luck :)

Posted on Nov 12, 2008

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Posted on Sep 07, 2008


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