Question about Acer Aspire 5050-3242 Notebook

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Aspire 9301 awsmi

In the bottom right hand corner on the printer icon,when we hover the pointer over it ,a message comes up ...3 documents pending..... we know there are no docs pending and have been into the printer files to cancel all docs ,delete all docs ,but this darn message is still there

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Hello,

Shut down the computer and turn off the printer.

Disconnect the printer cable from either the printer or computer.

Unplug the printer's power cord from its power source.

Restart the computer and log onto a desktop.

Shut down the computer again.

Reconnect the computer to the printer.

Plug the printer power cord back in and turn it on.

Once the printer cycles through its power on self check, power the computer back up and log on to a desktop.

The icon should be gone now if you have followed these steps completely and in this order.

Please don't forget to rate and thanks for using FixYa.

Regards,
Worldvet

Posted on Sep 07, 2008

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