Question about Hotpoint Aquarius WD63 Front Load Washer/Dryer

15 Answers

A walking machine

My washing machine shakes, vibrates and "walks" accross the room! What's wrong with it??

Posted by Anonymous on

Ad

15 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

We have the same machine and the solution to the problem is definately solution nuber 1 - that the transit packages ( the two bolts that secure the drum) are intact and when the machine goes on spin the vibration moves the machine with it. - remove the two rods that are at the back of the machine - on page 7 of instruction manual. it really does walk across the kitchen otherwise and if it could it would walk out the door and down the street.

Posted on Dec 28, 2007

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

The washing machine also has 2 hydraulic dampers which also control vibration these are situated underneath the drum at either side. If one of these units fail your washer will exhibit severe vibration and walking. if your washing machine normally worked ok in its usual position and then became erratic it will be either one or both of these dampers that have failed. These hydraulic dampers are similar in appearence to those on a car or motorcycle minus the spring. or better still similar to those found on a hatchback car that holds up the tail gate If you unplug the machine and turn it on its back after disconnecting all hoses and mains supply as stated in the solution #1. You will see these dampers at either side. Give each one a rattle. Also check for oil leaks around the seal of where the plunger rod (Shiny rod) goes into the damper body.

Posted on Nov 22, 2007

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Ours did this and was quite violent so we read the instruction manual and there are screws at the back of the machine that have to be taken out. These hold the drum in place during transit.

Posted on Oct 01, 2007

ADDITIONALLY,CHECK AND MAKE SURE TRANSPORT BARS ARE CORRECTLY REMOVED.NOTICED ON MANY OCCASIONS TO THAT IF WASHER IS IS USED ON TYLED FLOOR, IT WILL SLIP AND SLIDE REGARDLESS. ON A MORE SERIOUS NOTE, CHECK IF STABALISER BLOCK HASNT POSSIBLY WORKED ITSELF LOOSE.

Posted on Aug 20, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Thanks all ! For us it was an LG machine with the the transit bolts.
It was walking all over the basement, wife jumped on top to stop it. She looked like a scene from "I Love Lucy". Works like a charm now. Feel like an idiot!

Posted on Nov 13, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have had the same problem with this machine. Had 4 different factory technicians look at it. Replaced it once completly. Installation was not the issue.
Unfortunately, the machine does not do a good job of balancing the load, thus high vibration and shaking occurs more often than it should. I cannot let this machine operate unattended, must monitor it all times, especially during spin. Eight out of 10 spins are bad (walking due to imbalance), 2 will be perfect (next to no vibration)). This machine is supposed to auto level load but that is not working well.

Posted on Jul 07, 2008

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 6 Answers

I was told by 3 technicians that my washer had shot bearings and this is a common problem for the Kenmore Elite Front loader.

Sears knows it and it costs $800 to replace the unit with the bearings. They will not do anything about it except try to sell you a new washer.

I will not buy this washer again (especially from Sears).

Posted on Feb 13, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

I have came across to a similar problem last week when a friend of mine phone me to say that his machine was walking across the room. I went to his home to see how his machine walks across the room. when i asked my friend who fitted the new machine he said a friend fitted it for him and was free of charge.
i have noticed that the transit packages ( the two bolts secure the drum) was intact
and when the machine goes on spin the vibration moves the machine with it. could this be yours the same problem?

Posted on Dec 16, 2007

Eureka!!!! Is your machine new? Did you forget to remove the transport bolts from the back of the machine? If so, then taht may be your problem. At least it was my problem.

The transport bolts put a tight squeeze on the internal machinery of a front loading washing machine in order to restrict movement during transport. The machine still works with them in. But it loses the flexibility and the elasticity required in order to function properly - i.e., think a mountain bike without shock absorbers. After I removed those bolts, my front loading washing machine worked without a hitch.

So if you are frantically adjusting the legs that support your washing machine to obtain a perfect horizontal plane, you are probably wasting your time. The machine does not need to be perfectly flat. It only needs to be sufficiently stable to withstand a rotating basin.

Posted on Dec 16, 2007

I had the same problem, my washer shook violently in spin mode and it turned out to be four transport bolts that had to be removed. My washer is a GE and they put those instructions way in the back of the manual and it's not even highlighted or anything. So it's easy to overlook. Whoever writes those manuals probably has a masters degree.

Posted on Dec 09, 2007

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 159 Answers

With front load washers I have found if people put the washers in a wash room th at is on the first or second floor in a house that has wooden floors that will cause the washer to walk shake and vibrate. It will also happen if the washer is on a tile or anykind of smooth surface floor. Most all installation guides that come with the washers will tell you that the washer musr be installed on a solid surface floor. Cement is the best.

Posted on Jul 12, 2007

Some washing machines come with a ridgid piece of steel mounted on the cage at the rear of the machine. This is purley for transport. It must be removed in order for the machine to balance the cage during spin.

Posted on May 22, 2007

Transit bolts from rear

Posted on Mar 31, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

We had the same problem. After many attempts to make sure the machine was balanced, we called a repairman to come out. To make a long story short, it was some kind of a plastic ring around the tub that broke. When this was replaced, the balance was just fine. Hope this helps. docrock

Posted on Jan 18, 2006

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 74 Answers

A washer usually shakes or vibrates when it isn't sitting firmly and level on the floor or because it has an out-of-balance wash load. First eliminate the possibility of the latter--adjust the load if it has scrunched up on one side of the tub. Then check the machine for solid, level support. To work properly, the floor must be flat, level, and strong enough to support the heavy, water-filled washer without deflecting under the load. 1) Unplug the washer. 2) Look under the front of the washer and make sure all feet are resting firmly on the floor. 3) Make sure the front legs have locking nuts to keep them tight and the legs have rubber caps. If they don't pick up these parts and install them. 4) Make the front feet as short as possible by screwing them up into the machine. Place a level on top of the washing machine and adjust the front feet slightly to level the washer, but do not fully extend them. Keep them as short as possible. 5) If necessary, tilt the washing machine forward. This will let the back feet self adjust (most recent models do this automatically). Recheck with the level and adjust the front feet again. 6) Plug in the machine and run it empty through the spin cycle to see if it still vibrates. 7) If it does, call a repairperson or the manufacturer to ask about possible solutions.

Posted on Jan 18, 2006

4 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

barkencoa
  • 3463 Answers

SOURCE: banging washing machine on spins

Hi. I don't know if your problem has been sorted yet, if it has not ,then it sounds to me llke the concrete balance weight is loose or broken

There are 2 of them, one in the top of the m/c, and one at the bottom, if either of them are loose, then that is your problem.

If loose, can be tightened up, if broken away from the drum then you have a major problem

Posted on Nov 23, 2008

NiftyInsight
  • 15 Answers

SOURCE: removed all packaging from washing machine but its

This is a common issue ever since most manufactures have switched to using cheap plastic feet on their washers. All you need is a thin sheet of rubber, vinyl or similar to place under each of the feet. Or if you want an off-the-self solution The Vibration Solution offers a special pad to prevent walking, it also absorbs vibration so it might be overkill for your problem but my repair technician swears by them and always keeps a few sets on his truck just for cases like this.
Anti walking washer pads

Posted on Feb 21, 2010

jcameo7270
  • 675 Answers

SOURCE: With some loads ie towels, the drum moves about so

there are some "shock absorbtion" devices inside that may be defective...you can try to remove the top lid and look down on either side of the drum...the shock absorbers look like cylinders and are mounted at the bottom of the drum..one on either side ....you should also have two springs at the top..make sure these are in place...if the shock devices are defective(usually they break at the mounting side on the floor pan of the washer) you can try getting new ones at applianceparts.com.
this website has blow up diagrams to aid in helping you get the right parts

Posted on Jun 11, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Vibrates when it spins


Here are a few quick facts on washing machine vibration.
  1. All washing machines and dryer vibrate. Dryers usually have less vibration than washers because the load is only wet clothes (as opposed to a drum of water and clothes). Front loading washing machines cause high frequency vertical oscillation while top loading washers usually have horizontal oscillation.
  2. Almost all front loading washing machines are not recommended for use on standard joist-construction floors (most common floor type, compared to a concrete slab sub-floor). Manufactures like GE, LG, Maytag, Samsung, Whirlpool, Kenmore, Bosch and more, all recommend installing a pad like Silent Feet under the washing machine to absorb the vibration.
  3. The only alternative to using Silent Feet pads to prevent structural damage is costly upgrading of the sub-floor. This usually involves adding a second layer of plywood sub-floor and adding sister boards to the rafters that support the floor. But even this won't reduce the amount of vibration noise that you hear. Sub-floor upgrades can cost thousands of dollars.
  4. Vibration can also cause appliance "walking" (unwanted movement) usually during the spin cycle. Simply installing a pad designed to prevent walking can solve this problem and mean that you'll never have to reposition your washer after every load again. Both Original Silent Feet and Anti-Walk Silent Feet prevent walking, however for washers that move a lot or stacked units it is recommended that you install Anti-Walk Silent Feet for the best results.
You were not specific in either type or model. I hope the above information helps. Also, the size of the loads plays a great part in how a machine functions. have a nice day
You wer

Dec 16, 2013 | Kenmore Washing Machines

1 Answer

I have a front loading samsung wf337aa, when it goes into the spin cycle it shakes so bad that it walks across the room. What would cause this?


Is the washer new? I had same problem it walked all over the room,then i found out it had some long shipping screws in the back that i had never removed,they needed to be taking out before first use, i believe it was 4 long maybe 5" long and each had a plastic spacer also meeds to be removed..good luck.

Sep 13, 2012 | Samsung WF337AA Front Load Washer

1 Answer

My Bosh washing machine has excessive vibration according the the level i put on the top of the washer it is level, but still seems to walk accross the floor on the final spin cycle.


it may be level but if the feet are not adjusted to be tight to the floor this will cause it to walk so try adjusting the feet then lock the locking nut I am sure you will find 2 that are not adjusted tight enough.

Feb 05, 2010 | Washing Machines

2 Answers

Washing machine walks


The problem MAY be fixed. I went to http://www.fixya.com/support/t14304-washing_machine_walks_across_floor , made sure shipping bolts were out, then discovered nuts that clamp the feet were loose. They are now tight with unit re-leveled. Testing is in progress.

Oct 28, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

Whirpool Duet "walking"


Hi, most of the time this can be a simple as a overload that will dramatically shake this type of washer. due to its front load design, it is recommeded to load accordingly to specs. overloading this type of washer will induce walking/excessive vibration during the spin cycle.

Mar 05, 2009 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

Front load washer shakes violently during spin cycle


I had this problem as well. I called dealer and Maytag. They made an appointment and stood me up several times.
I finally went to place that sells refrigeration equipment and bought an anti-vibration pad. It's a 12" square waffle pad used under large equipment to prevent them from vibrating loose on connected piping. I cut it into 4 pieces and put one under each corner of the dryer. Problem solved, in fact it worked so well that I stacked dryer over washer, placed pads between units and have not had a problem since. I also gained a lot of space in my laundry room as well.

Mar 04, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Unending Heavy Vibration on Spin Cycle - Maytag Neptune


level the machine, if you are on a wood floor it could be the floors fault, you could try using aanti vibration pads.

Feb 12, 2009 | Maytag Neptune MAH5500B Front Load Washer

Not finding what you are looking for?
Hotpoint Aquarius WD63 Front Load Washer/Dryer Logo

1,472 people viewed this question

Ask a Question

Usually answered in minutes!

Top Hotpoint Washing Machines Experts

vince

Level 3 Expert

1214 Answers

Eric Taylor

Level 3 Expert

560 Answers

ptpumpman

Level 3 Expert

408 Answers

Are you a Hotpoint Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...